Year after year, as we go through our careers, we are always looking for ways to improve ourselves and advance in our professions. I know for me, I got complacent with my job and quite frankly I didn’t know where to go and or who to turn to. My luck changed when I ran into Mike Mitchell, CAE President of CMA at the Las Vegas airport in 2008 after attending a Western Region Credit Conference. I mentioned to him that I was looking for more in my career and he said to me, “You are already being considered.” I wasn’t entirely sure what he meant by that at that moment, but shortly thereafter I received a phone call to join CMA’s Board of Directors. I thought it was a great opportunity to be able to volunteer and help our association, understand more about how a business works, as well as work with my peers from all different companies and credit backgrounds. The rest is history…
Let’s take a look at some of the platforms that have assisted me through my career:
Professional Credit Certification – It’s never too late to get your designation or move to the next level. Here are the available designations.
Certified Credit and Risk Analyst (CCRA) – For analysis and interpretation of financial statements.
Credit Business Associate (CBA) – This includes three credit courses basic financial accounting, business credit principles and introduction to financial statement analysis.
Credit Business Fellow (CBF) – The lessons include business law and credit law.
Certified Credit Executive (CCE) – You must be proficient at accounting, finance, domestic and international credit concepts, management and law.
Professional Development Programs – CMA offers a variety of courses in person and online. The anscers.com website (on the education tab) is constantly being updated with the latest information for all of us. As an example some of our options today include (but not limited to) the Spring and Fall CreditScape Summits, NACM’s annual Credit Congress, numerous lien law seminars in many states, a course on alternative for financing the sale of goods, and credit risk and risk mitigation techniques. Please go check them out and see which one can assist you in your career.
Board and Committee Service – By volunteering my time on the CMA Board of Directors and serving on board committees it has allowed me to grow as a person and become a more of a diverse credit manager and move up in my career. I have been able to make lifelong friends as well as expand my credit knowledge to move forward in my field just by participating in discussions and working with my associates.
Industry Credit Groups (ICG’s) – My ICG helped assist me in my credit decision process to run a more thorough credit department. Currently we have 60 diverse groups. They network with each other, share factual information timely, and you get responses promptly from your group members so you can make educated decisions with your new accounts and or your current A/R. Feel free to contact Diana Escobar directly at (818) 972-5342 for more information about groups that pertain to your industry.
We all know how important it is to stay up-to-date with our education. And finding the time to go to events or take classes can be a challenge. Things won’t change unless we change them. Invest in yourself and your teams, and challenge them to improve and grow.
Make sure you encourage your teams to support CMA which is your association. It is important to always network with your colleagues and make some new friends as you go through this process. Make sure you always bring back your experiences to incorporate them into your jobs.
Let me know your thoughts. I’d love to hear your feedback.
Michael W. Fenner, CBA, is the Credit Management Association Chairman and Manager of Corporate Credit Operations for Beacon Roofing Supply, Inc. He can be reached at 714-321-8187, or email@example.com.
An active participant in an Industry Credit Group is someone who attends meetings, shares best practices for the good of those in the group, submits their reports and gets useful information out of the meetings that they can take back to the office and make informed business decisions based on that information. Active participation is contagious, and the folks who tell us that they get the most out of the meetings are the ones who actively participate.
The February CMA Member of the Month is someone who personifies the term “ACTIVE PARTICIPANT,” whose involvement inspires others to continue to contribute to the Groups as well as the other educational offerings from CMA.
An active member of the Northern California Electric Group, Alexis Scott, CBF, of Maltby Electric has been active in the Group for more than six years.
She takes it upon herself to mentor others in the group, commonly sharing best practices with the Group whenever appropriate. In fact, several from that group approached CMA staff privately to commend her for doing that.
Alexis uses CMA’s construction forms filing services and other CMA services, and is a strong advocate for CMA’s educational programs and services, as she is a huge supporter of CMA.
On behalf of CMA, we thank Alexis for her participation, and we look forward to her continued support.
Members of the Month are nominated by CMA members, Group members, volunteers and CMA staff to highlight those members (or member companies) whose engagement with CMA has helped improve the overall credit profession for others.
For more information on how you can participate in any of the areas mentioned within this article, or to nominate any members for this honor, contact Diana Escobar at firstname.lastname@example.org or 818-972-5300.
I hope everyone enjoyed their time away from the daily grind and that you were able to be with your family this Thanksgiving season. As I write this blog, I was thinking that we all like to give around the holidays, to our families, friends, the community etc. In 2007, Credit Management Association awarded me with a scholarship to attend the Western Region Credit Conference. I was very grateful for the opportunity as it really helped my career. And for that very reason I wanted to give back to CMA. Ironically, I ran into Michael Mitchell, CMA President and CEO at the airport after that conference and told him I wanted to “give back” to the association and the rest is history. I was nominated to the Board of Directors and I have served on the committees listed below to help make our association better for you.
I wanted to share a few bullet points today so you too can consider ways that you can give back and make your association a stronger, better organization for all of us. Please take a few minutes to read below and if you are interested in helping out just let me know. I would be happy to point you in the right direction. I appreciate your time and consideration.
CMA Board of Directors – The board meets five times a year and determines the policies and direction of the Association. The Board is responsible for monitoring progress towards the achievement of the strategic and operating objectives of the Association. This has been a very educational experience as you work with credit managers from different types of companies. It’s both challenging and rewarding as you go through the process.
Membership Committee – This team focuses on membership issues such as member benefits, acquisition and retention, as well as member engagement, and member categories. This group is interesting and stimulating, they help members understand the “value” of their memberships.
Professional Development – This is the committee that sets the direction of the educational courses, seminars and webinars that CMA offers. As an example, they work on the Spring and Fall CreditScape sessions that feature roundtable experiences taught by veteran credit professionals. These meetings are taught at an advanced and high level. Discussions include business issues, best practices and tips on valuable resources.
Honors and Awards Committee – This committee focuses on member recognition, with a primary responsibility of selecting members for CMA’s annual awards as well as nominating members for NACM’s National awards. There is nothing more gratifying than nominating your peers who have worked so hard in the industry.
Nominating Committee – This group selects nominees for the Treasurer and other Director positions available for election for the year. This committee assists in the review of candidates, through systems and checklists. Another opportunity to select outstanding peers in the credit community.
What can you do to help your credit association? Please reach out as we are always looking for talented people to be nominated and share their experiences through their leadership and volunteer work.
Please remember we need you to support “your” credit association when you can and as always “thank you” for your support. I encourage you to send in any ideas to improve your credit association. Let me know your thoughts. I’d love to hear your feedback. Thank you for taking time to read my blog.
Michael W. Fenner, CBA, is the Credit Management Association Chairman and Regional Credit Manager for Beacon Roofing Supply. He can be reached at 714-321-8187, or email@example.com.
Here at CMA we are always looking for engaged volunteers; you know, new people, fresh ideas etc. who can help further the credit management profession. Are you wanting to make a difference? It is so important for each and every one of us to support our association. Without members like you and I it just wouldn’t work. So if you are interested in getting involved please contact me directly. I would be happy to point you in the right direction.
Are you supporting the services offered at CMA such as Industry Credit Groups, RFIs, Education, AG Collections, Construction Forms Filing, or maybe Business Credit Reports? Use as many as you can to support and protect your credit departments. What is your department lacking? Where do you need extra support? Make sure you reach out to the CMA staff or me if you have any questions or needs. We are always here to support you.
And when I’m talking about engagement, I’m talking about doing the little things: attending credit education opportunities and introducing yourself to other credit managers; submitting RFIs and subjects for your industry group meetings; regular active participation in your industry credit group; and the list goes on and on.
Here’s an idea let’s all try to bring one new person to your Industry Credit Group this year…wouldn’t that make a difference? Remember, please make sure each and every one of you reach out and support when and where you can this year. It’s up to us and we can all make a difference.
What a wonderful opportunity to serve as your chairman on Credit Management Association’s Board of Directors this coming year. On a personal note, I am truly honored and humbled for the chance to help make a difference for the CMA organization. I am also appreciative that my company supports me in this role at Credit Management Association. Have you thanked your boss lately for their support? I know that I have.
Again, thank you all for this wonderful opportunity, and I look forward to doing great things with you this year.
Michael Fenner, CBA, is the Credit Management Association Chairman and Regional Credit Manager for Beacon Roofing Supply. He can be reached at 714-321-8187, or firstname.lastname@example.org.