CreditScape Spring Summit Helps Identify Ways to Create Efficiency in Credit

The CreditScape Spring Summit, Powered by United TranzActions, an interactive learning seminar and workshop took place April 12 at the Hyatt Regency Orange County. The event helped uncover areas in a company’s credit operations where they could improve efficiency, providing attendees with dozens of ideas to bring back to the office, according to preliminary survey results that were tabulated after the event.

With the common theme of “creating efficiency and reducing costs in the credit department,” attendees commented that the sessions gave them insights on the latest in legal issues affecting the credit department, improving efficiency in new customer onboarding, efficiency in the cash-to-cash cycle, plus services that could help companies realize these efficiencies. Also a hit were the panel discussions where attendees heard from their peers how they have successfully implemented these processes.

Additionally, for the attendees overwhelmingly said they’d recommend CreditScape to a colleague.

Here are some photos from the event:

Plans are forthcoming for CMA’s next CreditScape, which will take place next Spring at the same venue in Garden Grove, CA, April 4-5, 2018. More details will be announced as soon as possible.

Thanks again to our event sponsors United TranzActions, HighRadius, CreditPoint Software, Bectran, Credit 2 B, IAB, Ansonia Credit Data, AG Adjustments, NCS, Dun & Bradstreet, Skyminder and Esker, and to all who attended the event!

Thanks to CreditScape Spring Sponsors!

 

CMA wishes to recognize our event sponsors for CreditScape. Without their help, this event would not have been possible.

Thanks to these leading companies in the credit community.

 

AGA Adjustments
Contact: Sam Fensterstock
www.agaltd.com
888-496-1600
Services: Commercial Collections

Ansonia Credit Data
Contact: Bill Weiss, Kathleen Dasal
www.AnsoniaCreditData.com
855-ANSONIA (267-6642)
Services: Portfolio Monitoring, Credit Reports

Bectran
Contact: Eric Lee
www.bectran.com
888-791-6620
Services: Online Credit Applications, Document Management

Credit2B
Contact: Joe Chin
www.credit2b.com
212-279-3300
Services: Customer Onboarding, Risk Protection, Analytics, Benchmarks

CreditPoint Software
Contact: Charlie Pilkington
https://creditpointsoftware.com
918-376-9440
Services: Credit Risk Analysis Software, Online Credit Applications, Commercial Collections Software

Dade Systems
Contact: Bill Zayas
www.dadesystems.com
855-418-2786
Services: Virtual Payment Processing Solutions

Dun & Bradstreet
Contact: Bob O’Brien
www.dnb.com
973-921-6370
Services: Credit Reports

Esker
Contact: Dan Caple
www.esker.com
800-368-5283
Services: Accounts Receivable Software

HighRadius
Contact: Sally Huynh
www.highradius.com
281-968-4473
Services: Accounts Receivable Software

IAB
Contact: Diana Crowe
www.iabllc.com
630-537-0840
Services: Deduction Management Services

NCS
Contact: Jerry Bailey
www.ncscredit.com
800-826-5256
Services: UCC Filing Services

Skyminder
Contact: Mike Lindenmuth
www.skyminder.com
813-636-0981
Services: International Credit Reports

United TranzActions
Contact: Michael Williams, Dean Middleton
www.UnitedTranzActions.com
800-858-5256
Services: Payment Processing, Credit Card
Processing, Virtual Lockbox

Vantiv
Contact: Matt Fluegge
www.vantiv.com
608-834-2539
Services: Payment Services

How Accepting Credit Cards Can Make Your Credit Department More Efficient, by Michael Williams

For personal finance, credit cards are clearly the preferred payment method for most every qualified consumer. However, in the B2B marketplace, many companies have either limited acceptance or even shied completely away from accepting credit cards due to high service fees and integration costs. Even with the relatively high cost of processing, credit cards do offer some advantages to your company that will help bring efficiency and shift risk to the credit card company. How can your company gain efficiency by accepting credit cards and what’s in it for you?

  • LOWER YOUR CREDIT CARD OVERALL COSTS: Credit and treasury managers must understand all the options available for price reduction and how to make sure that you are both minimizing risk and taking advantage of every available option.
  • RECOUP YOUR CREDIT CARD FEES THROUGH SURCHARGE AND CONVENIENCE FEES: The Network Surcharge Rules are loaded with twists and variables, so it is imperative to have qualified individuals to guide you through that minefield.
  • ELIMINATE CREDIT CARD FEES WITH A CREDIT CARD ALTERNATIVE: There is a viable alternative to credit cards which has proven its value time and again over the years. This alternative is one third the cost of a credit card and a much more secure transaction with no chargebacks.

As an exclusive NACM partner for over 20 years, United TranzActions has been successful in advising members on how to process credit cards more efficiently, how to save dollars, and how to maximize the value of their use of their credit card usage. UTA will be one of the featured companies attending the upcoming CreditScape Summit, powered by UTA, in Garden Grove, California on April 12, 2017. More information on the conference is available at www.CreditScapeConference.com. I’d love to speak with you at CreditScape and see how we might help you in the credit card arena. And if you are unable to make it, feel free to reach out to me anytime for any advice on your payment processing needs.

Michael Williams is VP NACM Relations at United TranzActions. He can be reached at 305-606-6703, or mwilliams@unitedtranzactions.com

Coming Soon: How to Create a More Efficient Credit Department (and Ultimately Cut Costs)

Stop us if you’ve heard this one before. Your boss comes to you and tells you that you need to cut costs in the credit department, or that one of your resources (i.e., employees) now needs to split their time between credit and something else not related to credit. You’re already short-handed in your department. What’s a credit professional to do?

We work in a “do more with less” world. Practitioners in the credit department are impacted more than most. Dedication to process improvement is the only way to achieve high-performance results in the face of diminishing resources.

At CMA, late last year we conducted a research study where we spoke with more than a quarter of CMA’s members who told us that their biggest concern in 2017 is related to doing more with less. Whether it’s cutting costs or maximizing their efficiency, or a combination of both, CMA members are always looking for ways to streamline their credit operations. As a response to those conversations, CMA has tailored its CreditScape event to help credit managers with all levels of experience and expertise to leverage the knowledge and experiences of practitioners who have implemented new efficiency-maximizing processes in their credit departments.

The 2017 CreditScape Spring Summit, powered by United TranzActions, will feature a full day workshop that includes a keynote address on persuading internal and external customers, training sessions, expert practical and legal advice, and networking with other credit professionals. The goal of CreditScape is to provide an opportunity for credit practitioners at all levels of experience and expertise to come together to solve problems and provide solutions for their real-world issues they face at work.

Over the next few days, several participants in the event will be guest blogging about the power of persuasion and areas in your credit operations where you could be more efficient.

We invite you to join our guest bloggers at the Spring CreditScape Summit, powered by UTA, April 12, 2017 at the Hyatt Regency Orange County (or view the website at www.creditscapeconference.com), and to read their blogs, as the information you’ll receive can help you save time and resources in the long run.

What areas of your credit department do you think you could use efficiency to cut costs that you the most interested in learning about? We welcome your feedback.

CreditScape Fall Summit Delivers the Elements of a High-Performing Credit Department

The CreditScape Fall Summit, Powered by United TranzActions, an interactive learning seminar and workshop took place September 22-23 at the Doubletree by Hilton Sonoma. The event delivered the elements of a high-performing credit department, providing attendees with dozens of ideas to bring back to the office, according to preliminary survey results that were tabulated after the event.

 

With the common theme of “the elements of high performing credit departments,” attendees commented that the sessions gave them insights on understanding the entire cash-to-cash process, understanding credit from the standpoint of the CFO, getting to “yes” with the sales department, and especially the 6 steps to improving the collections process. Also a hit were the panel discussions where attendees heard from their peers how they have successfully implemented these processes.

 

Additionally, for the second event in a row, every person who submitted a preliminary survey said they’d likely recommend CreditScape to a colleague.

Here are some photos from the event:

bart-frankel-presents-the-6-steps-to-collection-success bob-shultz-addresses-the-crowsd creditscape-crowd-shot-w img_0962 img_4304 sangeeta-janet-and-clark

Plans are forthcoming for CMA’s Spring event and will be announced as soon as possible.

 

Thanks again to our event sponsors United TranzActions, Dade Systems, Vantiv, CreditPoint Software, Bectran, IAB, Emagia / TheCreditApplication.com, Ansonia Credit Data, AG Adjustments, NCS and Dun & Bradstreet, and to all who attended the event!

CMA Thanks CreditScape Sponsors

creditscape_fall_summit_pb

CMA would like to send special thanks to top credit service providers who are sponsoring the upcoming CreditScape Fall Summit, powered by United TranzActions, September 22-23 at the Doubletree by Hilton Sonoma. Those companies are:

United TranzActions
www.UnitedTranzActions.com
800-858-5256
Services: Payment Processing, Credit Card Processing, Virtual Lockbox

AGA Adjustments
www.agaltd.com
888-496-1600
Services: Commercial collections

Ansonia Credit Data
www.AnsoniaCreditData.com
855-ANSONIA (267-6642)
Services: Portfolio monitoring, Credit Reports

Bectran
www.bectran.com
888-791-6620
Services: Online Credit Applications, Document Management

CreditPoint Software
www.creditpointsoftware.com
918-376-9440
Services: Credit Risk Analysis Software

Dade Systems
www.dadesystems.com
855-418-2786
Services: Virtual Payment Processing Solutions

Dun & Bradstreet
www.dnb.com
973-921-6370
Services: Credit Reporting

eMagia
www.emagia.com
408-654-6575
Services: A/R Management Solutions

IAB LLC
www.iabllc.com
630-537-0840
Services: A/R and Deduction Management Services

NCS
www.ncscredit.com
800-826-5256
Services: UCCs

Vantiv
www.vantiv.com
608-834-2539
Services: Payment Services

Thanks again for helping CMA deliver a quality event!

Attendees and Vendors Agree: CreditScape Spring Summit and Annual Meeting Was a Success

The CreditScape Spring Summit and Annual Meeting, Powered by United TranzActions, an interactive learning seminar and workshop which took place March 24-25 at the Island Hotel Newport Beach, was a huge success, according to preliminary survey results that were tabulated after the event.

With the common theme of “the elements of an efficient digital credit department,” attendees commented that the sessions gave them insights on how to approach their superiors to update their credit departments, help with evaluating vendors, and how to take their credit applications digital. They also overwhelmingly liked the panel discussions led by their peers who have implemented the technology, and their success (and failure) stories in implementing it.

Said one sponsor: “The audience at CreditScape was the most intelligent one we’ve seen at an event. Lots of great questions were asked, and we feel the attendees got a lot out of it. I can’t wait to participate in the next one.”

Mike Puccinelli of Equinix addresses the crowd at the opening session of the Spring 2016 CreditScape.
Mike Puccinelli of Equinix addresses the crowd at the opening session of the Spring 2016 CreditScape.

Additionally, every person who submitted a survey said they’d recommend CreditScape to a colleague.

Plans are already underway for a 2016 Fall CreditScape, September 22-23, 2016 in Sonoma, Calif. Details about the event are forthcoming.

Thanks again to our event sponsors United TranzActions, Dade Systems, Vantiv, Bectran, Skyminder, eMagia / TheCreditApplication.com, Ansonia Credit Data, TermSync, AG Adjustments and Dun & Bradstreet, and to all who attended the event!

Coming Soon: How to Know That Your Credit Department Processes Are Efficient

These are interesting and challenging times. With the digital revolution, many process improvements have completely changed the way business is done. There is so much more information available now than ever before in assigning business credit that it is difficult to stay up on the latest trends and best practices to make sure that your department (and you!) are doing things as efficiently as possible with the available tools.

At CMA, we’ve had numerous conversations and phone calls from members who tell us that they are trying to do more with less, or that their departments have been downsized. As a response to those conversations, CMA has created an event that is designed to help credit managers with all levels of experience and expertise to leverage the knowledge and experiences of practitioners who have implemented elements of an efficient digital credit department, with a complete 360-degree overview of why, when and how to implement those elements to make your department run more efficiently.

The 2016 CreditScape Spring Summit and Annual Meeting, powered by United TranzActions, will feature two days of workshop training, expert practical and legal advice, and networking with other credit professionals. The goal of CreditScape is to provide an opportunity for credit practitioners at all levels of experience and expertise to come together to solve problems and provide solutions for their real-world issues they face at work.

Next week, two of our panel moderators for the event, Robert Shultz and Michelle Herman, will be guest blogging about the reasons why you need to at least consider implementing the elements of the digital credit department, but specifically the WHY, WHEN and HOW to implement, including how to justify the need to your management, select a third-party vendor, the types of problems that digital applications can solve, and more.

We invite you to join Robert and Michelle at the Spring CreditScape Summit and Annual Meeting, March 24-25, 2016 at the Island Hotel in Newport Beach (or view the website at www.creditscapeconference.com) , and to read their blogs, as the information you’ll receive can help you save time and resources in the long run.

What elements of the digital credit department are you the most interested in learning about? We welcome your feedback.

Read the other posts in this series here:

Credit Management Association® Announces Details for CreditScape Spring Summit and Annual Meeting, Powered by UTA

 

CMA Event to Offer 360-Degree Overview of the Elements of an Efficient Digital Credit Department, March 24-25, 2016.

BURBANK, CA (January 21, 2016)–Credit Management Association (CMA) is collaborating with payment processing solutions partner United TranzActions (UTA) to educate credit professionals with a complete overview of the elements that make up an efficient digital credit department. The CreditScape Spring Summit and Annual Meeting, powered by UTA, takes place March 24-25, 2016 at the Island Hotel in Newport Beach, and features two days of workshop training, expert practical and legal advice, and networking with other credit professionals over the common theme of implementing automation tools and third-party services to increase the overall efficiency and performance of the credit operation.

“We received overwhelmingly positive feedback from participants at our inaugural CreditScape event last fall. Members and other participants told us that they really benefitted from the real-world case studies and practitioners who shared their experiences through panel discussions and workshops. Attendees also appreciated having vendors and sponsors included in problem-solving discussions. Sustainable learning is about shared knowledge and experiences, and this is one way that CreditScape Summits will keep participants ahead of the curve in an ever-changing credit landscape. This will also be much more interactive than the typical teacher-and-classroom experience our audience is used to. For those who are used to staring at their phones and checking email during these types of events, then CreditScape is not for you,” said CMA President and CEO Mike Mitchell.

“In conversations I’ve personally had with members, we believe that it’s not just about finding the right solution provider, but instead determining the diagnosis and solution to efficiency problems. With the help of some of our technology partners, including payment processing solution provider UTA, we’ve developed a program geared towards all sizes of credit departments. Our expert panels will take attendees through the entire life-cycle of process improvement, from identifying credit functions that can be improved through automation and/or outsourcing, to determining and implementing the right solution, to measuring results to determine success. Stay current on best practices and hear from practitioners who have successfully implemented electronic credit applications, A/R automations, business intelligence and other elements of the digital credit department,” Mitchell added.

“Preliminary discussions with CMA members and industry partners have uncovered various capabilities and core competencies that affect credit department efficiency, including automation tools, the quality of customer investigations and evaluations, building relationships with customers and sales, and differentiated collection approaches for large and small debtors.”

“Among the topics to be addressed at the Summit are automating the customer onboarding process, vetting your customers, automating your A/R management process, international resources and government automation tools, emerging technologies that may impact the credit department, and more. The program has a strong group of discussion-leader practitioners from leading companies such as Sony Entertainment, Equinix, Sysco Foods, Ganahl Lumber, Kendall-Jackson, Walters Wholesale, Watsco, SRS Distribution, UTA/United TranzActions, and the U.S. Department of Commerce. These are some of the subjects and practitioners that will drive content and discussion at CreditScape,” Mitchell said.

In addition to the educational program, CMA will also hold its Annual Meeting, which will include the installation of the 2016-2017 CMA Board of Directors, plus the presentation of awards for Credit Executive of the Year, Mentor of the Year and Student of the Year. The Annual Meeting will take place during lunch on March 25.

The event will be preceded by the Credit Executives Symposium on March 23 at the Island Hotel. The one-day event for CFOs and Credit Directors, offers high-level interactive discussions and workshops on the hottest topics in credit management. CreditScape Summits are offered in the Fall and in the Spring, focusing on different aspects of the Credit Management landscape. It is one in a series of in-person educational opportunities offered by Credit Management Association. To learn more about the other sessions and topics, visit www.creditmanagementassociation.org/events or call 800-541-2622.
About Credit Management Association

Credit Management Association (CMA), which was founded in 1883, is a Burbank, Calif.-headquartered trade association with approximately 1,100 member companies representing over 200 different business categories selling regionally, nationally and internationally. CMA focuses on providing products and services that allow companies to make informed business decisions based on trade credit. CMA is one of the largest affiliates of the National Association of Credit Management (NACM), whose 33 affiliates serve all of North America. For more information, call 800-541-2622, or visit www.creditmanagementassociation.org.

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United TranzActions Signs Strategic Alliance with DadeSystems

United TranzActions, a leading payment solution provider, announced that it has signed an agreement with Miami-based DadeSystems, a provider of next generation payment solutions. The agreement will further expand UTA’s extensive payment processing offerings through the addition of DadePay AR Automation receivables management system and DadePay e-payments, the company’s electronic bill presentment and payment (EBPP) solution.

“UTA has a proven track record of helping clients increase efficiency, maximize revenue, reduce risk and decrease costs. Our solutions focus on these same bottom-line benefits. We look forward to joining forces with UTA and leveraging our combined capabilities to deliver ongoing value to their clients.”

Through the agreement, UTA clients will gain access to cutting-edge features including the ability to accept payments in any form—cash, check, wire, ACH and credit card—and then match those payments to open AR invoices. DadeSystem’s straight-through processing architecture delivers capabilities that will enable UTA clients to further increase cash flow and reduce days sales outstanding (DSOs), a key measure of the efficiency of an organization’s collection activities.

“The partnership between UTA and DadeSystems is an excellent alignment of complementary technologies and shared business philosophies,” said UTA President Dean Middleton. “Like UTA, DadeSystems is recognized for its next-generation payment processing software and personal service. Today’s complex, rapidly-changing payments environment requires innovative strategies and smart partnerships like this to ensure that our clients always have access to the most advanced solutions available in the industry.”

“We are thrilled to be partnering with such a well-respected leader in the payments industry,” said DadeSystems President and CEO Bill Zayas. “UTA has a proven track record of helping clients increase efficiency, maximize revenue, reduce risk and decrease costs. Our solutions focus on these same bottom-line benefits. We look forward to joining forces with UTA and leveraging our combined capabilities to deliver ongoing value to their clients.”

About DadeSystems

DadeSystems provides advanced payment processing solutions to financial institutions, wholesale distributors, property managers, healthcare providers, insurance companies and other organizations with complex payment system environments.

The company’s flagship offering, DadePay, is an integrated suite of payment processing solutions that leverages next-generation technology to accelerate payment processing speed, increase operational efficiency, eliminate unnecessary fees and dramatically improve cash collection. Supported by its team of industry professionals, DadeSystems delivers the technology and expertise organizations need to successfully navigate today’s complex payment systems environment and ultimately, improve their bottom line. For more information, visit: www.DadeSystems.com.

About United TranzActions

UTA is the result of a merger of National Check Trust (founded in 1991) and American Check Management (founded in 1996). UTA is now a leading payment solution provider and the largest check guarantee company in the industry. UTA is able to offer its clients a suite of programs guaranteed to maximize revenue and minimize risk, while delivering the highest level of customer support. UTA provides a wide variety of pre-built or customized gateway payment solutions that saves its customers time and money. From paper check processing, internet and fully integrated payment processing, each of our products is designed to deliver value and peace of mind with the industry’s most secure payment solutions. Specific products include Check Guarantee Services, Remote Deposit Capture with Guarantee, ACH Processing with Guarantee, Electronic Bill Presentment and Payment, Credit Card Processing, Virtual Lockbox, and Customized Online Bill Pay. For more information visit www.unitedtranzactions.com