My Favorite Payment Excuses, by Michael C. Dennis

My Favorite Payment Excuses

The check signer is:
…sick
…dead
…retired
…suspended
…on vacation
…on maternity leave
…not taking calls from creditors
…away from his/ her/ its desk…

or
…Dying or Lying

Payment is:
…in the mail
…lost in the mail
…going to be mailed
…Gone with the wind

In order to issue payment to you, I need:
…an RMA
…an original invoice
…an account statement
…a signed original invoice
…our purchase order itself
…copy of our purchase order
…a credit for xx% of the invoice amount
…A Miracle

What are your favorite excuses?

Michael is a consultant, and the author of “Credit and Collection Forms and Procedures Manual”