CMA Member of the Month, July 2016: Lorie Mohs, American International Supply

lorie mohs
One of the greatest benefits of joining an association is the offering of professional educational opportunities to advance its members’ knowledge. The July CMA Member of the Month is someone who has taken advantage of that knowledge, and in turn received her professional designation.

In this past testing period, Lorie Mohs of American International Supply, was the only CMA member who passed the certification to receive her Credit Business Associate (CBA) designation. In addition, she regularly attends CMA and NACM events, including the recent NACM National Credit Congress in Las Vegas, along with other seminars and webinars offered throughout the year.

She is also a regular and active contributing member of the HVAC and Plumbing Suppliers industry credit group.

“The NACM certification program is a way for credit professionals to demonstrate their skill levels across many different industries,” said CMA President and CEO Mike Mitchell. “After speaking with several hiring managers from prominent companies, they acknowledged that having obtained a professional designation puts a credit professional at an advantage over others who have not done so. We applaud Lorie for her commitment and hope she continues to advance through the entire designation program.”

On behalf of the Credit Management community, congratulations Lorie for this honor, and thanks for being an active member of CMA.

Members of the Month are nominated by CMA members, Group members, volunteers and CMA staff to highlight those members (or member companies) whose engagement with CMA has helped improve the overall credit profession for others.

For more information on how you can participate in any of the areas mentioned within this article, or to nominate any members for this honor, contact Diana Escobar at or 818-972-5300.

CMA Congratulates Recent NACM-Certified Professionals

The NACM professional certification program, sponsored by the National Association of Credit Management, has helped define and establish professional standards in this demanding and rapidly changing field, and fosters recognition of those individuals who possess special expertise. Among credit management professionals, the professional certification program is respected and appreciated. Not only is participation in the program a mark of distinction throughout the profession, but it offers expanded knowledge of the credit profession, better career opportunities, heightened professional recognition, and demonstration of standards of professional excellence.

Congratulations to the following Designees who passed their NACM-Certified Professional Certification exam in November.

• Diane Lukens, Village Nurseries (CBA)
• Trevor Kuramata, Reliance Steel and Aluminum Co. (CBA)
• Jonathan Chandler, Western Oilfields Supply Co. (CBA)
• Paul Wikoff, Wilbur-Ellis (CCE)

For those who are interested in obtaining their certifications, a free informational webinar explaining the benefits of the designation program is available on demand under the education tab at CMA has scheduled its Winter courses for the Credit Business Associate (CBA) program, which can also be accessed via the education tab.

For more information on how to achieve your Designations, please contact Lisa Wong, Member Representative Associate at (951) 672-0581, or

Again, congratulations to these members for their achievements!

What’s on Your Tool Belt?, by Michael C. Dennis

Michael C. DennisWhen I earned my MBA, I learned new skills and added them to my tool belt. Then, I got my first job as a collector and found I needed an entirely different set of tools. CMA offers a variety of educational options that will provide you with some new tools…new ways to think about how you might solve a problem or approach your work differently. When you attend a webinar/seminar/class, think about how you can apply that knowledge to address real-world problems. I am convinced that the ability to effectively apply skills and capabilities (tools) to address new challenges is critical to your success in any job.

Also, for those of you looking for employment, my experience both as a job candidate and as the hiring manager has been that the applicant who can successfully describe how their current talents can be applied to the new task, challenge or position automatically becomes worthy of further consideration.

What’s the biggest factor you consider when hiring a potential new employee, or the one you think was the biggest factor in you getting hired in your job? I welcome your feedback.

Michael is the author of the Encyclopedia of Credit (, a free, fast, internet resource for credit and collection professionals. He is a consultant, and the author of “Credit and Collection Forms and Procedures Manual” as well as a frequent instructor at CMA-sponsored educational events. He can be contacted at 949-584-9685.