CMA Member Credit Confidence Scores – 2009-2011

Each quarter CMA surveys our members about their payment experiences and payment confidence for the next quarter.

The CMA Credit Confidence Score represents the level of confidence our members have in their customers’ ability to pay in the next quarter. The scale is 1 to 10 with 10 being the highest level of confidence.

The graph below displays our members credit confidence by quarter starting in Q2 2009. This is an overall score with all industries included.

Scores since 2009
Scores since 2009

In Q2 2010 we started tracking the score by industry. The three major industries reporting are graphed on the chart below.

Scores by Industry


Please feel free to reference this data, with our permission. CMA would appreciate acknowledgment using our full name Credit Management Association and/or website address