Meet CMA Board of Directors Member TJ Nance of Walters Wholesale Electric

TJ Nance, Director of Credit for Walters Wholesale Electric in Signal Hill, CA, is a huge supporter of CMA

TJ Nance, Director of Credit for Walters Wholesale Electric in Signal Hill, CA, is a huge supporter of CMA, having served on the CMA Board of Directors since 2015. On the Board and in his credit groups, he is a discussion leader, drawing on his diverse professional experience in credit and sales before that. He also participates in nearly all CMA events. His can-do attitude is infectious, as he often inspires others to be the best version of themselves that they can.

Nance says that industry credit group membership with CMA is the greatest benefit to his company. He strongly believes that “the practice of sharing trade data in my Group has been a great help to Walters.”

At Group meetings, the always jovial Nance is entertaining, engaging and welcoming to other credit professionals. Nance is a dynamic leader who constantly challenges his Group by leading in thought-provoking conversations about laws and other factors that can affect the way a company gets paid. His unique career path to credit which began in sales and management also has helped provide perspectives to credit professionals that they may not have otherwise considered.

“To me, the biggest challenge facing credit teams today continues to be getting paid on time, otherwise there’d be no need for credit managers. I’m thankful that I have CMA’s support which helps me do my job better,” he said.

While he’s not working, Nance is an avid golfer who despite the hundreds of rounds played has only one “Hole In One” to his credit.

Thanks to TJ for his contributions to CMA!

CMA & NCS Form Strategic Partnership

NCS is CMA's Exclusive Provider to bring additional construction lien services, UCC filings to CMA customers

Partnership to expand CMA’s offerings to include additional construction lien services, UCC filings.

FOR IMMEDIATE RELEASE

LAS VEGAS, NV (Sept. 17, 2018)— Credit Management Association® (CMA), who provides extensive services to companies and corporations that sell goods and services through credit transactions, has formed a strategic partnership with NCS, the leading provider of notice, mechanic’s lien, UCC and secured collection services in the U.S. and Canada. This partnership will allow CMA to offer NCS’ breadth of service to CMA members, while providing additional benefits such as access to a variety of educational opportunities and industry leading resources. This partnership became effective September 4, 2018.

CMA will continue to provide best-in-class service and CMA’s members will benefit from NCS’ nearly 50 years of expertise in the commercial credit services market.

A long-standing relationship between CMA and NCS, coupled with NCS’ impeccable reputation within the credit community, provides a strong foundation for this strategic partnership. This partnership will add tremendous value for CMA’s wide base of construction-related companies. “As we’ve been looking to add to the benefits CMA offers its members, we decided that an alliance with NCS will provide an array of world-class educational offerings, the ability to offer UCC filing services, and improved synergies with the addition of NCS’ Notice & Mechanic’s Lien services,” says Kim Lamberty, CMA CEO.

“This is an incredibly exciting time for NCS and CMA,” states NCS President, Mary B. Cowan. “Together we will create more value for the CMA member. We’re grateful to have the opportunity to serve CMA members and pledge they will continue to receive superior service. NCS is laser focused on securing lien and bond claim rights while also providing educational support. We have built a solid relationship with CMA and this strategic partnership will allow us to strengthen our mission as the leading authority empowering clients in the management of their corporate credit decisions. NCS is dedicated to excellence and we look forward to providing exceptional, personalized service and first-in-class resources to the CMA member.”

CMA serves businesses primarily located in the western U.S., with offices in Las Vegas, NV and Glendale CA. NCS, serving industries throughout the U.S and internationally, is headquartered in Cleveland, OH.

About Credit Management Association

Credit Management Association® (CMA), is a non-profit association that has served business-to-business companies since 1883. CMA delivers a variety of services to large and small companies across the full spectrum of the business credit economy. In addition, CMA assists insolvent companies with workouts or liquidation through cost-effective alternatives to bankruptcy. For more information about CMA, call 800-541-2622, or visit www.creditmanagementassociation.org.

About NCS

Since 1970, NCS has been the leader in providing credit professionals throughout the U.S. and Canada with proactive solutions to secure receivables, minimize credit risk and improve profitability. With their distinct service groups: Construction, UCC, and Collection – NCS develops customized solutions based on your business model and organizational requirements to Secure Your Tomorrow®.

NCS has educated more than 600,000 credit professionals on securing their receivables and reducing their risk through NCS events, resources, and social media. NCS offers web based solutions such as LienFinder™, The National Lien Digest©, and LienTracker® Online. These resources help manage credit risk, provide time and information requirements, monitor deadlines and generate notices. NCS has been named a winner of The Northeast Ohio Top Workplaces Award for the past 4 years. For more information about NCS, call 800-826-5256, or visit www.ncscredit.com.

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The Most Valuable Tool in Your Credit Toolbox

Not too long ago at an Industry Credit Group meeting I attended, the Group chair was reading the “Question of the Month” that asked members what they felt the best tool in the credit manager’s toolbox is.

I’ve been dealing with credit and credit professionals for a long time, and the number of tools out there to help you make an informed credit decision are overwhelming. There are a growing number of bureau reports by the likes of D&B, Experian, Equifax, Ansonia, CreditSafe International or the combined multibureau anscersX report. There’s the new CMA report. You can check the references provided on the credit application. You can do a Google search for the company. You can check public record information. But the group members who answered the question all had the same answer: the best tool in the credit manager’s toolbox is participating and attending their credit group meetings.

One member at the credit group meeting clarified that statement by telling the group, “My Industry Credit Group and anscers.com are the only two places where I can get real-time information about my customers.” Another said, “I can benchmark the things my department is doing against what others in my industry are doing, helping me gain approval on projects that I otherwise wouldn’t have.” A third told mentioned a specific example where they learned that their contact person was no longer the best person to send their invoices to, allowing them to get paid by that customer. As you can tell by these statements, it’s as valuable now as it’s ever been to attend and participate in the Group meetings.

For CMA staff, it was great hearing the ACTUAL value that the members are receiving from attending their Industry Credit Group meetings, straight from the members’ mouths. At CMA, we go through great lengths to prepare for the meetings to make the time spent with other credit professionals in your industry as valuable as possible for you. We’re glad you’re benefitting from this preparation.

For those who haven’t attended a Group meeting in awhile, hopefully these testimonials will be the motivation you needed to come back to attending the meetings. And for those already attending the meetings every month, we thank you for your continued support, as we strive to make sure that your monthly 90 minute (or so) time investment is time well spent.

Meet the CMA Board of Directors: Rosa Moody, Ahern Rentals

Meet Rosa Moody, director of credit for Ahern Rentals and a member of CMA’s Board of Directors. Rosa has been with Ahern since 2008 and has been in the credit profession for 25 years. A self-professed “credit nerd,” Rosa has been a CMA member for 10 years and says her favorite CMA member benefit is being able to access the incredible knowledge of CMA’s members and credit tools that are available to her credit team. “CMA does an amazing job of offering training on new reports and all other tools that can help a credit professional manage risk,” she said. “Attending the annual CMA meetings such as CreditScape reminds me that I’m not alone on this Credit Island.”

“The toughest part in credit for me is to educate our sales team on what it is that we do, and that we are here to help them. I’ve learned some practical ways to demonstrate our department’s function to our sales team through CMA events such as CreditScape and Group meetings. My CMA membership is one of my best tools as a credit manager.”

Aside from Credit, Rosa has one guilty pleasure that she says that many people don’t know about her: her favorite artist is Snoop Dogg.

Rosa and her company Ahern Rentals were recently named CMA Member of the Year for 2017-2018 for their support of CMA, and we are lucky to have her on our Board of Directors.

For more information about CMA and its services, visit www.CreditManagementAssociation.org or call 818-972-5300.

How CMA Continues to Help Its Members, by Kim Lamberty, CAE

Change is never easy. In this volatile business environment, more than ever before, change is the only constant. In the past few months, there have been many changes in credit, which is why we decided to use the concept of “managing change” as the overall theme at CreditScape. Due to outside factors such as budget cuts in credit, automation and technology, the credit manager’s role is ever changing, and it is imperative that you stay up-to-date on the latest changes in the industry.

CMA has been changing as well. In the past few months since I became President of CMA, we have been evaluating every facet of our business. Our top priority in every conversation has been, and will always be, taking care of our members’ needs in credit.

We are the oldest and most experienced organization that continues to be your best source for information to make credit decisions about California and Nevada based companies, as we have been since we were founded in 1883.

Here are some of the changes that we have been working on behind the scenes.

  • We have enhanced the quality of the conversations at our Industry Credit Group meetings. If you have not attended a meeting lately, I strongly suggest you take the time to hear about the valuable account discussions that take place in those meetings and the best practices from companies that operate in your same vertical market.
  • We have created new strategic partnerships that provide members with the best information that they can use to make credit decisions. Here are several examples of these partnerships:
    • The new CMA Credit Report, which represents your best chance in finding data about California and Nevada based companies, with a nearly 20 percent increase in the number of relevant searches over the report it replaced.
    • An enhanced anscersX multibureau credit report that includes data from a number of sources such as D&B, Experian, Equifax, and others, to make it easier (and less expensive) to find credit information in one click.
    • A partnership with Credit Today to provide useful and relevant articles that affect the credit profession.
    • Low-cost webinars on topics that members have told us they want and need, increasing overall participation in our education program.

Here are some things about CMA that will never change:

  • We are loyal to our members and continue to strive to make your experience with CMA the best that it can be. Many of our staff members have been with CMA for more than 10 years serving your needs in credit with accumulated experience and knowledge.
  • We are committed to the credit profession.
  • We are headquartered in the areas we service.
  • We are dedicated to providing you, our customer, with the best value in credit services that you need to make informed credit decisions.
  • Our credit reporting and construction forms filing services is one are among of the best in the industry.

I encourage you to join me in continuing to support programs and services that make CMA great, as we truly are your partners in credit.

If you have suggestions on how we can make your association better or questions about our programs, I encourage you to reach out to me at 702-259-2622 or by email at klamberty@emailcma.org.

We thank you for your continued loyalty and patronage.

Why CMA Still and Always Will Matter to My Company and Me!  by Gent Culver, ICCE

With the turning of the calendar to the New Year, I always like to evaluate my relationships and reflect on the year that has just past. In doing that in 2018, I can’t help but think about the many ways that Credit Management Association (CMA) makes my job as a credit manager easier.

Here are some reasons that are important to me as a CMA member:

 

  • CMA continues to bring the credit community together via networking at Industry Credit Group meetings (my company and I are regular participants) and at educational events such as CreditScape and other webinars and programs.
  • CMA’s anscers.com website platform is unique in that it allows me to obtain past payment history of customers that also do business with other CMA member companies.
  • CMA also offers extremely competitive pricing on credit reporting contracts with the major credit bureaus. They also have a professional staff that can walk you through the best features of each report, enabling you to compare similar products so that you can choose the best ones for your company’s needs.
  • If your company supplies materials or labor for construction projects, CMA can make sure that your company’s lien rights are protected under the law through its construction lien filing department.

CMA is here to stay.  It has been providing high-end credit services and education to companies like yours throughout California and Nevada for over a century and it plans on continuing this service for years to come.   As CMA Chairman of the Board, I thank you for your continued support of CMA and its vision of a united credit community  and I would also like to thank the staff of CMA for their dedication to the members of CMA.

Thanks for reading!

 

Gent Culver

A New Way to Receive Your CMA Invoices, by Kim Lamberty, CAE

Throughout the past several years, CMA’s webinars and events have had the overwhelming theme of utilizing technology to bring efficiencies to businesses. Your CMA team is following this theme. As many of our members have gone through and will go through systems conversions to make their business operations more efficient, CMA is doing the same thing.

I’m happy to announce that our new association management system will be implemented in December to give our customers added convenience and bring CMA internal efficiencies.

Your December statement will be emailed with an electronic link to all primary CMA member contacts. For those members that have designated a billing contact that is different than our main contact, as the primary contact you will be able to set that contact and others up yourself, giving you better control of who should have access to your company details. Through this link, you’ll also be able to view your post-December 2017 billing history with CMA, with the ability to print and save statements and invoices electronically.

Subsequent to the implementation of our new AMS we will be implementing the ability to pay online and hope to have this completed in January. This will mean that members will not only be able to access their invoices, but they will be able to pay electronically.

We thank you for your continued trust and loyalty to CMA, and we look forward to continuing to listen to our members wants and needs. If you have any questions, please feel free to call me directly at 702-259-2622.

“The world hates change, yet it is the only thing that has brought progress.”
-Charles Kettering

Kim Lamberty, CAE, is Vice President of Operations for CMA. She can be reached at 702-259-2622 or klamberty@emailcma.org.

President’s Blog: Survey Says! What Do You Value Most About Your CMA Membership?, by Mike Mitchell

CMA President and CEO Mike Mitchell

Thanks to everyone who participated in CMA’s Member Value Survey last month. Nearly 20% of our members responded, and I would like to share some of the results and insights we have gained from the feedback.

The top 5 reasons that participating members joined CMA were:

1. Networking with other credit professionals (73%)
2. Access to information on potential customers (67%)
3. Obtaining trade references from other CMA/NACM members (60%)
4. Credit education and training (49%)
5. My company was already a member when I started (48%)

Industry credit groups came in at #6 with 41%, but credit groups offer the benefits that members rated as the #1 and #2 reasons they joined (access to customer information and trade references, above).

The three benefits most important to participating members are:

1. Networking with other credit professionals (69%)
2. Access to information on potential customers (59%)
3. Obtaining trade references from other CMA/NACM members (43%)
4. Industry Credit Group membership (27%)
5. Credit education and training (27%)

More than half of all participants feel that the most valuable aspect of NACM membership is being part of a national credit community.

Almost 90% of participating members feel that their companies’ upper management understands the value of CMA membership.

Based on how likely a member is to recommend CMA to a friend or colleague, more than 83 percent of responders said they’d rate CMA at least 8 out of 10 or higher.

Here are a few member comments that best illustrate the survey results:

“Mostly networking and better knowledge of customer paying habits.”

“Be able to get first-hand, latest information about customers.”

“I think it’s very important to communicate with other Credit Professionals. Bringing our knowledge together will help in the success of our departments.”

“The continued education and training is priceless and networking with other credit professionals”.

Here’s what we learned:

Members who participated in this survey want CMA to continue to focus on providing opportunities to network with other credit professionals, access to customer payment information, and credit education and training. Some members suggested that CMA could improve upon those core benefits by encouraging credit group members to increase participation (attendance and data contribution) in credit group meetings, create more credit groups that are better aligned with certain industries, offer more advanced credit education and training programs, and offer an online forum for members to exchange best-practices. Additionally, a number of members suggested that CMA should offer more job-related services (job postings and resume search).

Thank you again to all who participated in our member value survey, and I will be reporting back to our members about the progress we make toward improving the benefits that you have deemed the most important to you and your companies.

What’s New at Credit Management Association?

CMA Logo

Greetings from CMA!

Now that the holidays are over, Credit Management Association is back with full steam ahead into projects that can help your company manage risk.

Here are a few of the projects we’re working on that you should be aware of:

– CMA recently announced our CreditScape Spring Summit, which will focus on process improvements in the credit department and cutting costs. The one-day event takes place April 12 in Garden Grove, CA. More info: www.creditscapeconference.com

– CMA and AG Adjustments are proud to announce a new collections-related webinar series that is must-attend material for anyone who works in that field. The webinars feature three of our most popular speakers: Bart Frankel, Dave Osburn and Greg Powelson. http://creditmanagementassociation.org/2017/01/31/cma-announces-new-collections-webinar-series/

– Future dates have been set for CMA’s new International Credit Best Practices Forum. For U.S. companies that sell abroad, this group can help you navigate some of the hurdles you might experience when selling overseas. More info is here.

– With all of the bankruptcies in the news last year from longtime strong companies, when is the last time you evaluated your credit information sources? CMA has a great resource who handles reports from all of the major bureaus and can get you the best solution for your company, not just the best solution from one bureau if you went direct. Learn more here.

– Several new advanced lien law webinars have been announced. If your company does construction-related business in Texas, California or Nevada, you should attend these sessions, which can be found on our education calendar. Details: http://www.creditmanagementassociation.org/events

– Speaking of construction-related business, CMA’s fast and accurate construction lien filing services can help protect your receivables to ensure you get paid on those projects. More: http://creditmanagementassociation.org/construction-forms-filing/

 

Are you getting CMA’s updates, including news and updates from around the credit and collections profession? If not, subscribe to our newsletter here: http://conta.cc/1tA5pOE
If there are any other services you need to help your credit operations run smoother, we’d love to talk to you about ways we can help. You can reach us at 818-972-5300 or at www.creditmanagementassociation.org.

Thanks for reading!

CMA Moves its Headquarters to Glendale, CA

Dear CMA Member,

I’d like to share some exciting news with you: CMA is moving its headquarters to Glendale! Our new address will be 111 North Maryland Ave., Ste. 300, Glendale, CA 91206, effective March 16, 2016. Our P.O. Box address (P.O. Box 7740, Burbank CA 91510-7740) and phone number (818-972-5300) will remain the same. Our Las Vegas office remains at 3110 West Cheyenne Ave Suite 100, North Las Vegas, NV 89032, phone: 702-259-2622. Please update your address book accordingly.

We look forward to bringing you the same high standards of customer service and handling of all your risk management needs from our new location later this month.

If you have any questions, please let us know.

 

CMA Chairman’s Blog: Advancing your Career through CMA by Michael W. Fenner, CBA

Year after year, as we go through our careers, we are always looking for ways to improve ourselves and advance in our professions. I know for me, I got complacent with my job and quite frankly I didn’t know where to go and or who to turn to. My luck changed when I ran into Mike Mitchell, CAE President of CMA at the Las Vegas airport in 2008 after attending a Western Region Credit Conference. I mentioned to him that I was looking for more in my career and he said to me, “You are already being considered.” I wasn’t entirely sure what he meant by that at that moment, but shortly thereafter I received a phone call to join CMA’s Board of Directors. I thought it was a great opportunity to be able to volunteer and help our association, understand more about how a business works, as well as work with my peers from all different companies and credit backgrounds. The rest is history…

Let’s take a look at some of the platforms that have assisted me through my career:

  • Professional Credit Certification – It’s never too late to get your designation or move to the next level. Here are the available designations.
    • Certified Credit and Risk Analyst (CCRA) – For analysis and interpretation of financial statements.
    • Credit Business Associate (CBA) – This includes three credit courses basic financial accounting, business credit principles and introduction to financial statement analysis.
    • Credit Business Fellow (CBF) – The lessons include business law and credit law.
    • Certified Credit Executive (CCE) – You must be proficient at accounting, finance, domestic and international credit concepts, management and law.
    • Professional Development Programs – CMA offers a variety of courses in person and online. The anscers.com website (on the education tab) is constantly being updated with the latest information for all of us. As an example some of our options today include (but not limited to) the Spring and Fall CreditScape Summits, NACM’s annual Credit Congress, numerous lien law seminars in many states, a course on alternative for financing the sale of goods, and credit risk and risk mitigation techniques. Please go check them out and see which one can assist you in your career.
  • Board and Committee Service – By volunteering my time on the CMA Board of Directors and serving on board committees it has allowed me to grow as a person and become a more of a diverse credit manager and move up in my career. I have been able to make lifelong friends as well as expand my credit knowledge to move forward in my field just by participating in discussions and working with my associates.
  • Industry Credit Groups (ICG’s) – My ICG helped assist me in my credit decision process to run a more thorough credit department. Currently we have 60 diverse groups. They network with each other, share factual information timely, and you get responses promptly from your group members so you can make educated decisions with your new accounts and or your current A/R. Feel free to contact Diana Escobar directly at (818) 972-5342 for more information about groups that pertain to your industry.

We all know how important it is to stay up-to-date with our education. And finding the time to go to events or take classes can be a challenge. Things won’t change unless we change them. Invest in yourself and your teams, and challenge them to improve and grow.

Make sure you encourage your teams to support CMA which is your association. It is important to always network with your colleagues and make some new friends as you go through this process. Make sure you always bring back your experiences to incorporate them into your jobs.

Let me know your thoughts. I’d love to hear your feedback.

Michael W. Fenner, CBA, is the Credit Management Association Chairman and Manager of Corporate Credit Operations for Beacon Roofing Supply, Inc. He can be reached at 714-321-8187, or mfenner@becn.com.

Now Accepting Nominations and Applications for CMA Board of Directors

The CMA Nominating Committee is now accepting nominations and applications for service on the 2016-2017 Board of Directors. If you would like to nominate a candidate for service, or you are interested in applying for a Director position directly, please complete a Candidate Nomination or Application form and return it to CMA by January 29, 2016. Click here to download the forms.

Board of Directors Qualifications and Responsibilities

As provided by the Bylaws of CMA, the Board of Directors oversees the general operation and sets policy for the Association. It is, therefore, essential that members of the Board understand their responsibilities and be willing to commit the time and effort necessary to do justice to this great organization.

The responsibilities and qualifications of a member of the Board are as follows:

1. Read and be familiar with the Bylaws of the Corporation.

2. A Board member must be the authorized representative of his/her company to CMA.

3. Attend the Annual Meeting and Installation of Officers and Directors, March 24-25, 2016.

4. Attend regular Board meetings, four times per year.

5. Attend the Annual Board Retreat (two days in February).

6. Review and accept financial and operating statements of the Association.

7. Review and approve reports of committees and project teams.

8. Serve on various committees of the Association as assigned by the Chair of the Board.

9. Show support for the Association and its programs by participating in CMA’s member services and by attending educational and networking functions, and promote CMA’s services to other members and prospective members at every opportunity.

10. When possible, attend the annual NACM Credit Congress held each May or June, and/or CMA’s CreditScape Summits (Spring and Fall).

Does your credit department need a Tune-up? By Michael W. Fenner, CBA

As August winds down and your teams are returning from their summer vacations hopefully, things are returning back to normal. This may now give you the opportunity to review the services you currently use in your credit departments today.

As our vehicles need tune-ups so do our credit departments from time to time. As an example, are you taking advantage of your industry credit group (ICG)? Is there not a specific ICG for you and you would like to start one? Is your current collection agency “getting it done for you”? Do you have the need to file preliminary notices in your industry? Would you like to get started and or continue on with your professional credit certification? How about adding an additional credit report to your credit approval process? What can the business insolvency service do for you? Do you even know CMA offers payment services and deduction management? You may be looking for an association to do it all for you, replace an existing service and or supplement the current services you use today. Either way Credit Management Association is here for YOU!

Below is a quick look at what Credit Management Association has to offer:

  • Industry Credit Groups – With 60 current groups’ network and share factual information timely and get responses promptly with other group members so you can make educated decisions with your new accounts and or your current A/R.
  • Business Insolvency – Let CMA help your customers with other alternatives other than filing for bankruptcy with less publicity, cost and time.
  • AGA Collections – AGA offers nationwide service, reasonable rates, excellent communication and they collect the money too.
  • Business Credit Reports – They offer the AnscersX commercial report, NACM national trade report, as well as DNBi, Equifax and Experian. Additionally, they offer consumer reports and international reports as well.
  • Construction Forms Filing – Accurate and cost effective construction forms filing in all 50 states.
  • Education (Professional Development) – quite a few options from the CreditScape fall summit, online courses, live and recorded webinars, and the ability to get your Professional Credit Certification all in one place.
  • Payment Services – Through United TranzActions…check guarantee, ACH processing (including Canada), online bill pay, credit card merchant services, virtual lockbox and more.
  • Deduction Management – With IBA Solutions expertise they will be able to assist you with your deduction and A/R management.

Add the Anscers website to stay on top of all of your services and now have it all. You can’t go wrong. Please take a few minutes to logon to the CMA website to see all that is available to you http://creditmanagementassociation.org/ look under the services tab to get details for the bullet points above.

Please remember we need you to support “your” credit association when you can and as always “thank you” for your support and I encourage you to send in any ideas to improve your credit association. Let me know your thoughts. I’d love to hear your feedback.

Michael W. Fenner, CBA, is the Credit Management Association Chairman and Regional Credit Manager for Beacon Roofing Supply. He can be reached at 714-321-8187, or mfenner@becn.com.

Years of Credit and Collection Knowledge is a Phone Call Away

Did you know that the CMA staff has dozens of years of credit and collections knowledge that is available for free to members? If you haven’t called CMA lately, you should call the association’s experts to ask your questions about the construction services industry and construction forms filing (702-259-2622); credit reports and all of the options you have that are available by a non-brand-specific salesperson (818-972-5300); insolvency services which can help distressed companies with out-of-court reorganization and liquidation efforts (818-972-5319), and Industry Credit Groups, led by Larry Convoy (818-972-5323).

Additionally, CMA’s Business Development Staff can help address many of your other needs. We invite you to call your reps  (818-972-5300).

For more information on how Credit Management Association can help fulfill your company’s credit and collection needs, we invite you to call us.

2014 – the Year in Review

2014 has been a very productive year for us at Credit Management Association. While the year will be remembered in pop culture history for its massive data breaches and Kim Kardashian “breaking the internet,” CMA has continued to help businesses minimize risk, as it has since it was founded in 1883. Additionally, it has enhanced some of its services to make them even more valuable to members. Here are a few of those new upgrades:

  • CMA launched a new anscersX multibureau report that incorporates the data from the top three reporting bureaus in a concise, easy to read report, to allow credit managers to make informed decisions. Details: www.anscers.com.
  • CMA upgraded its Construction Forms Filing Services (CFFS). Serving as a point of reference for those who supply materials or labor to construction projects, the new functionality equips companies with the tools to protect their lien rights under the law. Among the enhancements: CMA’s Lien Provision Assistance Guide provides a summary of the provisions to meet individual state statutes in all fifty states to assist any company working public, private or federal construction projects by identifying each state and the time requirements for each form in that state depending on the type of project. Other upgrades included an enhanced reminder system and incorporating the Lien Provision Assistance Guide with the CFFS service module on www.anscers.com.
  • CMA and the International Trade Administration (ITA) of the U.S. Department of Commerce (DOC) have agreed on a “U.S. Trade and Investment Expansion Partnership” that will help credit and risk management professionals gain access to educational resources needed to expand their businesses nationally and globally. The agreement will continue to promote international trade to CMA’s members by increasing awareness of the economic benefits of exporting, and educating them on trade activities as a job creation and growth strategy.
  • Speaking of education, CMA has successfully administered more than 50 webinars, in-person seminars and events allowing CMA members to stay current in the ever-changing credit management profession. For a list of upcoming educational programming, visit www.creditmanagementassociation.org/events.
  • CMA enhanced its communications with members by creating Quick News, its bi-weekly newsletter. The newsletter focuses on the latest happenings from the credit management industry, as well as news from CMA. CMA has also had a bigger presence than ever on LinkedIn and Facebook.
  • CMA members have continued to understand the value of submitting their A/R data to CMA and NACM.  Members who contribute continue to save time by never having to answer an RFI nor fill out a past due or meeting review report. They create an industry-specific data bank for their niche markets, reducing their dollar commitment to third-party reporting agencies. Though CMA has a large number of members who participate, CMA welcomes every company to add their data to the pool. For more information, contact Lisa Wong at (951) 672-0581.
  • Another successful Annual Meeting and Western Region Credit Conference were completed, with some of the best attendance figures in both events’ histories.

2014 was a great year for Credit Management Association, but we’re looking forward to an even better 2015. As a valued customer of CMA, we appreciate your business and look forward to continuing on as your association. Have a Happy New Year!

Save the Date: CMA Announces “A Credit Paradise,” the 2015 Annual Meeting

Credit professionals will experience “A Credit Paradise” on April 9, 2015 at Credit Management Association’s Annual Meeting. Taking place at Disneyland’s Paradise Pier Hotel in Anaheim, California, the “A Credit Paradise” event includes a full day of training, education, awards and networking opportunities with other credit professionals.

CMA is currently surveying its members about the resources that would be “A Credit Paradise.” The results of this survey will direct the event’s education and training topics. Details about the program, including the keynote speaker and education topics, will be announced in early 2015.

The Annual Meeting allows CMA members from all over California and Nevada the opportunity to learn about the latest trends affecting the credit profession. Last year, the event addressed the relationship between the sales and credit departments, and received some of the best feedback scores it’s ever had from the exit survey. In 2015, CMA is considering valuable training programs and topics requested by its member so they can attain ‘A Credit Paradise’ in their offices.

The Annual Meeting is the largest in a series of in-person educational opportunities offered by CMA. To learn more about the other sessions and topics, visit www.creditmanagementassociation.org/events or call 800-541-2622.

Senior Accountant Cheryl Lloyd Celebrates 50th Year With CMA

Congratulations to CMA senior accountant Cheryl Lloyd, who on Monday celebrated her 50th anniversary with Credit Management Association.

Lloyd, who began working at the CMA headquarters (then located in the Koreatown area of Los Angeles) on Sept. 8, 1964, started as an Industry Credit Group clerk, moved over to maintaining membership records, then to accounting in 1983, where she has been ever since.

“Throughout my time here, some things have changed and others haven’t. When I started at CMA, the groups were different because we didn’t have computers. We had to do our work on a typewriter. We copied our reports and group information on a Xerox machine and passed them around the office to share data amongst our staff. Computers have made my life (and job) much easier. On the other hand, the Group meetings themselves were about the same. Group members discussed information on their delinquent accounts in meetings and lunches back then, and still continue to do that,” Lloyd said.

Having only worked part-time jobs prior to coming to work at CMA, Lloyd says that some of her most fond memories have come from the family atmosphere that’s been cultivated while working at CMA. “I’ve appreciated the support over the years that I’ve received from my co-workers. We have shared life and work experiences, and many of them have become as close as family,” she said, adding that she met her husband Ed while he was running the mailroom for CMA from 1976-1992.

The CMA staff participated in a surprise celebration of Lloyd’s amazing feat last Friday, and we’re happy to report that Lloyd has shown no signs of slowing down.

cheryl lloyd

What’s on Your Tool Belt?, by Michael C. Dennis

Michael C. DennisWhen I earned my MBA, I learned new skills and added them to my tool belt. Then, I got my first job as a collector and found I needed an entirely different set of tools. CMA offers a variety of educational options that will provide you with some new tools…new ways to think about how you might solve a problem or approach your work differently. When you attend a webinar/seminar/class, think about how you can apply that knowledge to address real-world problems. I am convinced that the ability to effectively apply skills and capabilities (tools) to address new challenges is critical to your success in any job.

Also, for those of you looking for employment, my experience both as a job candidate and as the hiring manager has been that the applicant who can successfully describe how their current talents can be applied to the new task, challenge or position automatically becomes worthy of further consideration.

What’s the biggest factor you consider when hiring a potential new employee, or the one you think was the biggest factor in you getting hired in your job? I welcome your feedback.

Michael is the author of the Encyclopedia of Credit (www.encyclopediaofcredit.com), a free, fast, internet resource for credit and collection professionals. He is a consultant, and the author of “Credit and Collection Forms and Procedures Manual” as well as a frequent instructor at CMA-sponsored educational events. He can be contacted at 949-584-9685.

How More Data Can Help You Save Time and Money, by Larry Convoy

I don’t know about you, but I’m all about doing things as efficiently as possible.  Efficiency saves me time and money, and allows me to get more things accomplished. Sometimes I have to do an extra step or two at the beginning in order to implement the efficiency, but when I do, I know I’ll reap the benefits in the long run.

At this month’s group meetings, all members will be asked to fill out a short survey expressing their company’s position on contributing their AR to the CMA and NACM data bank.  The survey should take less than 2 minutes to complete, and your answers could provide an opportunity to save time and money.

When I first started working at CMA, a time when Ronald Reagan was President and the Clippers were actually the worst basketball team in LA, there were 2 options for contributing data. The first was a tape with rigid guidelines that had to be in one format. The second was OCR, drawing little circles in boxes to indicate what the balance, aging and terms were. Neither were user friendly, and it was difficult to get companies to provide a second submission. The incentives were not very appealing either.

Today, you can conduct business from your cell phone, the Kings are going for their second Stanley Cup and contributing AR can be done from virtually any computer system.  The benefits have improved as well: you will save time by never having to answer an RFI nor fill out a past due or meeting review report. You will save money by having an industry-specific data bank at your disposal 24/7, reducing your dollar commitment to third-party reporting agencies.

What we used as our sales pitch in the early ‘80s still applies, “To get information, you have to give information.”  It has just been made easier and more beneficial to you and your company.

Encourage your management to get on board.

Sincerely,

Larry Convoy
Supervisor-Industry Credit Groups
lconvoy@emailcma.org
818-972-5323

My Favorite (Hidden) Advantage to Joining an Industry Credit Group, by Michael C. Dennis

There are many benefits associated with joining an industry credit group. In my opinion, one of the best reasons to do so is to make certain that your company’s tolerance for credit risk is similar to other companies selling to common customers.

I am all in favor of leading rather than following, and I fully support the idea that credit decisions need to be made independently and in a manner that does not violate antitrust rules. However, I assume and expect that I will benefit from knowing how other creditor companies have assessed the risk associated with extending credit to a common customer.

I think the opportunity to understand how other creditors evaluate/ assess credit risk is probably the most under-appreciated benefit of credit group membership.

Credit Management Association offers more than 40 industry credit reporting groups. In my career, I’ve been in several groups.  As a result of what I have learned from others, I’ve saved my employer tens of thousands of dollars over the years. How have credit groups helped your company? I welcome your feedback.

Michael is the author of the Encyclopedia of Credit (www.encyclopediaofcredit.com), a free, fast, internet resource for credit and collection professionals.  He is a consultant, and the author of “Credit and Collection Forms and Procedures Manual” as well as a frequent instructor at CMA-sponsored educational events.  He can be contacted at 949-584-9685.

New Business Credit Report Combines Data from Major Providers

anscersX Combined Business Credit Reports offer easy access at a reasonable cost for data from Dun & Bradstreet, Equifax, Ansonia Credit Data and Credit Management Association on one report.

April 18, 2012 – Burbank, CA – In response to requests for easier access to information and a growing preference for transactional reports over credit reporting contracts, Credit Management Association™ (CMA), in partnership with the Trade Information Exchange TM (TIE), has launched the anscersX Combined Business Credit Report.

“CMA’s membership represents many small to medium sized companies,” says Michael Mitchell, President of CMA. “They are requesting comprehensive information on potential and existing customers at prices that fit their budget. anscersX Reports combine data from major providers giving them a more complete picture of their customers on one report.” CMA Members appreciate the ease of access to data from multiple providers without contracts. Diego Jimenez, Credit Analyst, Accuride International, Inc. agrees, “I really like that there is more than one provider on one report.”

Combining data from D&B, Equifax, CMA and Ansonia Credit Data is a unique approach developed by the Trade Information Exchange. “We put a lot of effort into combining the data from multiple data sources in an easily understandable way,“ offers Robert Shultz, Vice President of Marketing and Strategic Partnerships at TIE. “Additionally, on the anscersX Report we have introduced a combined credit score incorporating data from Equifax, Ansonia and CMA.”

The anscersX Report is helping credit departments with limited time and resources gather credit information quickly. “It is worth it to get an answer in minutes as opposed to calling all the trade references on a credit application,” says Mary Donaldson, Office Manager, Worthen Equipment Inc.

The anscersX Combined Business Credit Report is available on a transactional basis online by registering on CMA’s services site anscers.com. Pricing is $51.95 or less depending on the data sources you choose. There are no contracts, no minimums, no hassles and instant access. Judy Bennett, Credit Manager, Brown-Strauss Steel likes the ease of use, “I have pulled several anscersX Reports so far and have been pretty happy with the results. We will continue to order anscersX Reports.”

“CMA Members tell us that maintaining multiple contracts with providers can be time consuming and expensive. We needed to make access to information easier and less expensive by offering a one-click combined report,” shares Michael Mitchell. “anscersX Combined Business Credit Report attempts to solve that issue.”

Terrence A. McCraw, CCE, Greenheart Farms, Inc. reports, “Glad I found the new anscersX Credit Report!  It’s a quick way to pull together independent credit data from multiple data sources. All in a single search. It’s priced right too!”

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About Credit Management AssociationTM : Credit Management Association (CMA) is a non-profit association that has served business to-business companies since 1883. CMA helps credit, collection, and financial decision-makers get the information and support they need to make fast, accurate credit decisions. In addition, CMA assists insolvent companies with workouts or liquidation through cost effective alternatives to bankruptcy.
Contact: Michael Mitchell – mmitchell@emailcma.org – 818-972-5340 CreditManagementAssociation.org
anscers.com

About Trade Information ExchangeTM:Trade Information Exchange (TIE) provides trade credit report products and services for the manufacturing, distributing, and construction industries. With TIE, the promise is faster, less expensive, more accurate, industry-specific credit information on companies. We have years of industry-specific experience and a small-company attitude toward customer service. 
Contact: Robert Shultz  – bob@tradeinformationexchange.com – 805-520-7880
www.tradeinformationexchange.com

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