NACM December Survey Results

Published on 05 January 2010 by in NACM

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Which of the following best describes your credit department? Responsibilities are split – some staff focus exclusively on collection tasks while others focus exclusively on credit extension. — 24.67% Responsibilities are shared – each staff member handles multiple tasks, including collections, credit extension and others. — 47.88% Our credit department operates in a different way [...]

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NACM Credit Manager’s Index for Nov 2009

Published on 01 December 2009 by in NACM

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Black Friday has come and gone and the results are mixed. On the one hand there was much more traffic in the stores than last year, but the average consumer has been spending a bit less and more cautiously. The same pattern seems to have emerged in the business community, as indicated by the shifts in the [...]

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Biggest Concerns for 2010?

Published on 04 November 2009 by in NACM

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NACM October Survey Results Looking forward to 2010, as a credit professional, what are your biggest concerns? The state and future of the economy — 31.25% Slow pay or delinquencies — 23.39% Larger customers increasingly dictating unfavorable terms — 17.96% Your job security — 9.88% Your company’s perception of the credit department as a cost [...]

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Is the recession truly over? Most of the evidence says “yes,” although there will be problems to contend with for the next few months. In many ways, the best way to characterize the situation is to say that the beatings on the economy have stopped, but that every bone has been broken. The recovery started [...]

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NACM Credit Manager’s Index for August 2009

Published on 08 September 2009 by in NACM

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After six months of solid gains, the Credit Managers’ Index showed slower progress and registered declines in key indicators. There was still some positive movement in the Index as a whole, but there are obvious weaknesses showing up in terms of credit availability, credit applications and sales. There were also areas of concern in terms of dollar exposure, [...]

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