0
wanda borges addresses the audience

The CreditScape Spring Summit, Powered by United TranzActions, an interactive learning seminar and workshop took place April 12 at the Hyatt Regency Orange County. The event helped uncover areas in a company’s credit operations where they could improve efficiency, providing attendees with dozens of ideas to bring back to the office, according to preliminary survey results that […]

Continue Reading

0
creditscape sponsors

  CMA wishes to recognize our event sponsors for CreditScape. Without their help, this event would not have been possible. Thanks to these leading companies in the credit community.   AGA Adjustments Contact: Sam Fensterstock www.agaltd.com 888-496-1600 Services: Commercial Collections Ansonia Credit Data Contact: Bill Weiss, Kathleen Dasal www.AnsoniaCreditData.com 855-ANSONIA (267-6642) Services: Portfolio Monitoring, Credit […]

Continue Reading

0
UTA_creditscape_spring_summit-pb

. Panelists from leading companies such as Nestle USA, Consolidated Electrical Distributors (CED), Velocity Vehicles, Reliance Steel, Cemex and ResMed will take part in the discussion at CreditScape about how to create efficiency and reduce costs in the credit department. A complete schedule of sessions and workshops for the CreditScape Spring Summit has also been […]

Continue Reading

0
How Accepting Credit Cards Can Make Your Credit Department More Efficient, by Michael Williams

For personal finance, credit cards are clearly the preferred payment method for most every qualified consumer. However, in the B2B marketplace, many companies have either limited acceptance or even shied completely away from accepting credit cards due to high service fees and integration costs. Even with the relatively high cost of processing, credit cards do […]

Continue Reading

0
How to Use Influence Skills to Increase Efficiency and Gets Results, by Dan Goldes

How do you move people to action in order to increase efficiency? How do you get results from others without destroying relationships? These are burning questions in most organizations. One thing is clear: the ability to influence people is not something you must be born with, but something you can learn. Think about the best […]

Continue Reading

0
Coming Soon: How to Create a More Efficient Credit Department (and Ultimately Cut Costs)

Stop us if you’ve heard this one before. Your boss comes to you and tells you that you need to cut costs in the credit department, or that one of your resources (i.e., employees) now needs to split their time between credit and something else not related to credit. You’re already short-handed in your department. […]

Continue Reading

0
Opportunity For Senior Level Credit Execs to Learn From Other Credit Execs

CMA has created an opportunity for top credit executives among different vertical markets to get together to learn from the successes (and failures) of other top credit executives at the CMA Credit Executive Symposium.  This unique event allows senior-level credit executives to gather for a full day roundtable facilitated by 30-year credit veteran Robert Shultz. […]

Continue Reading

0
CMA Announces New Collections Webinar Series

CMA is proud to announce a new series of three webinars that will focus on tips and tricks you can use in your business to improve your collections results. The webinars, which are sponsored by CMA’s collections partner AG Adjustments will feature practical advice from a few of CMA’s most popular speakers: Bart Frankel, Dave […]

Continue Reading

0
Dan_Goldes_big

Keynote speaker Dan Goldes will present “The Influence Edge: Increasing Efficiency with Influence Skills” in an interactive keynote workshop at the upcoming CreditScape Spring Summit, April 12, 2017 at the Hyatt Regency Hotel, Garden Grove, CA. The keynote discussion will fit in well with the event’s theme of how to create efficiency and reduce costs […]

Continue Reading

0
20161013_105403

On October 13, CMA held its first ever joint construction credit meeting, allowing CMA member companies from different vertical industries who sell to the construction industry to get together to talk about common job accounts. In addition, Chris Ng, Esq., spoke to the group on a series of construction law related topics, including the legalities […]

Continue Reading

0

CMA members are welcome at several upcoming networking opportunities in Northern California, Southern California, Las Vegas and Northern Nevada. These events will provide several great opportunities to network with credit and financial professionals from other industries in those geographical areas. The dates and locations (as well as more information) can be found by clicking on the […]

Continue Reading

0
sangeeta-janet-and-clark

The CreditScape Fall Summit, Powered by United TranzActions, an interactive learning seminar and workshop took place September 22-23 at the Doubletree by Hilton Sonoma. The event delivered the elements of a high-performing credit department, providing attendees with dozens of ideas to bring back to the office, according to preliminary survey results that were tabulated after […]

Continue Reading

CMA Thanks CreditScape Sponsors

Published on September 13, 2016 by in Credit News, Events

0
creditscape_fall_summit_pb

CMA would like to send special thanks to top credit service providers who are sponsoring the upcoming CreditScape Fall Summit, powered by United TranzActions, September 22-23 at the Doubletree by Hilton Sonoma. Those companies are: United TranzActions www.UnitedTranzActions.com 800-858-5256 Services: Payment Processing, Credit Card Processing, Virtual Lockbox AGA Adjustments www.agaltd.com 888-496-1600 Services: Commercial collections Ansonia Credit […]

Continue Reading

0
construction building 2

Attention Southern California construction-related companies: if you sell on job accounts, CMA has created an opportunity to meet with credit managers from other construction industry credit groups to discuss current jobs and common accounts. The meeting will take place Thursday, October 13 at 9:00am. Members of the Aluminum Suppliers, Electric, Glass and Metal, Wholesale Roofing, […]

Continue Reading

0

Following is an excerpt from my workshop at the upcoming CreditScape Summit and Workshops in Sonoma, CA, Sept. 22-23. I sincerely look forward to meeting many of you at the event to discuss this in much more detail. First let’s define the Order-to-Cash Cycle (O2CC). It can be defined in an 11-step process as follows: […]

Continue Reading

0

As credit managers in the journey to bring revenue to our organizations while monitoring the accounts receivable investment, we have many “detours” along the way. However, like any trip, there are opportunities that we can either recognize, ignore or perhaps not even realize when they come our way. Certainly the risk elements that so many […]

Continue Reading

0

A company’s cash flow is dependent on a lot more than just credit policies and collections.  Every credit professional plays a larger role than just managing these areas.  If you want to add real value to the total operation, you must understand the “Cash-to-Cash Cycle.”  How is the cash conversion cycle measured?  What are the […]

Continue Reading

0

We work in a “do more with less” world. Practitioners in the credit department are impacted more than most. Dedication to process improvement is the only way to achieve high-performance results in the face of ever-shrinking budgets. At CMA, we’ve had numerous conversations and phone calls from members who tell us that they are trying […]

Continue Reading

0

For those credit professionals who are interested in implementing process improvements in their credit departments, striving for a high-performing credit operation, you won’t want to miss the CreditScape Fall Summit, powered by UTA, September 22-23, 2016 in Sonoma, CA. We work in a “do more with less” world. Practitioners in the CreditScape are impacted more […]

Continue Reading

0
DSC_0386

House Small Business Committee Chairman Rep. Steve Chabot joined congressman Cresent Hardy for a small business roundtable on Monday, June 20, at the CMA North Las Vegas office. The audience of more than 20 business owners and local chambers of commerce discussed the increased cost of doing business that overreaching regulatory burdens have on our small […]

Continue Reading

0
IMG_2042

The CMA Las Vegas Office recently hosted an open house and networking event for nearly 50 Las Vegas-area credit managers, CMA Members and Board of Directors members, on May 20. The open house is an annual event with the sole purpose of allowing members to meet and network in an informal setting. Below are some […]

Continue Reading

0
IMG_0864

In an effort to explain credit management to the next generation, CMA’s partner Quote 2 Cash Solutions LLC, represented by Robert Shultz (Partner) took part in a panel discussion and career fair at the UCLA Extension campus on May 14. Titled “Career Success in Accounting and Finance,” Shultz, one of three Panelists, emphasized the importance […]

Continue Reading

0

Credit Reporting can be the lifeblood of a credit manager’s decisioning process, but not all credit reports are created equally. Different reports have different strengths, and it’s to your company’s advantage to use the right information to protect your company’s receivables. To educate you on these strengths, CMA is offering several webinars to help members […]

Continue Reading

3
Mike Puccinelli of Equinix addresses the crowd at the opening session of the Spring 2016 CreditScape.

The CreditScape Spring Summit and Annual Meeting, Powered by United TranzActions, an interactive learning seminar and workshop which took place March 24-25 at the Island Hotel Newport Beach, was a huge success, according to preliminary survey results that were tabulated after the event. With the common theme of “the elements of an efficient digital credit department,” attendees […]

Continue Reading

0

Yesterday I mentioned that I’d be listing several technologies I use that make my job easier. These are all things that I don’t have to call the I.T. department to install for me. These tech tools are easy to learn, easy to use, super helpful in the credit and collection department, make you look good, […]

Continue Reading

0

Why is it that credit, especially commercial credit, always seems to get the short end of the stick when it comes to resources? Why does it seem just the opposite for sales and marketing? Why do they always get the newest equipment, the coolest gadgets, the fancy business cards, even the latest version of Microsoft […]

Continue Reading

0

Define the Project Purpose and Scope? It is Not all about the Technology Any software or automation improvement addresses defined business objectives that impact multiple areas within the company. In order to pull off these changes effectively all stakeholders affected should be aware of and involved in the coming changes. Depending on the project and […]

Continue Reading

0

Today’s Business Reality: In today’s rough and tumble business environment the need for expense management, working capital and liquidity are key CEO and CFO concerns. Gone are the days of ready access to financing and smooth collection of accounts receivables. Timely management information must be available showing how the business is doing and where the […]

Continue Reading

0

Now that we have all made our “New Years resolutions,” make sure you don’t drop the ball on your professional goals. Maybe you would like to improve your own personal skill set in your organization. Or perhaps you want your team to get up-to-date with the latest credit training / information in the market place. […]

Continue Reading

0

  CMA Event to Offer 360-Degree Overview of the Elements of an Efficient Digital Credit Department, March 24-25, 2016. BURBANK, CA (January 21, 2016)–Credit Management Association (CMA) is collaborating with payment processing solutions partner United TranzActions (UTA) to educate credit professionals with a complete overview of the elements that make up an efficient digital credit […]

Continue Reading

0
Buddy Baker

Note: this is one in a series of international blogs to help credit managers learn how to assess risk in foreign countries and expand their potential customer base. Most CMA members don’t know me. I don’t make it to many CMA activities because I live in Chicago. But about a year ago, I joined CMA […]

Continue Reading

0
david harlow

Note: this is one in a series of international blogs to help credit managers learn how to assess risk in foreign countries and expand their potential customer base. A Foreign-Trade Zone is a secure, access-restricted, Customs & Border Protection privileged area in or near a U.S. port of entry where merchandise both foreign and domestic […]

Continue Reading

0

Several international-themed webinars have been scheduled for early December in an effort to get CMA members to think globally. The webinars, which will run 30 minutes each and are free for CMA members to attend, will take place December 1-3 at 9:00 AM PST. Descriptions for the webinars (and registration information) can be found at […]

Continue Reading

0
CreditScape Spring Summit

Attendees of the 2016 Spring CreditScape Summit and Annual Meeting, which takes place March 24-25, 2016 at the Island Hotel in Newport Beach, will learn about the efficient digital credit department, according to CMA president and CEO Mike Mitchell. “We listened to feedback from Fall CreditScape attendees and members, and the survey results overwhelmingly suggested […]

Continue Reading

0

— Expanded Two-Day Education Summit will be held March 24-25, 2016 in Newport Beach– On the heels of its successful inaugural CreditScape Fall Summit in Las Vegas, Credit Management Association (CMA) has announced plans for an expanded Annual Meeting, which will include two days of focused credit management best practices training and workshops to help […]

Continue Reading

0

In today’s business world, virtually every department in every company uses analytics to create efficiencies, make better decisions, and improve results. For example, a sales manager is no longer basing the sales team’s success solely on the number of sales made—that person is utilizing technology that looks at a number of metrics beyond those final […]

Continue Reading

0

As a 25-year veteran of the Credit and Collections industry and now with a primary focus in third-party collections, one of the most frequent discussions I have recently had with both collection industry peers, clients and prospects is what is the appropriate third-party collection placement strategy for a B2B company?  What constitutes serious delinquency? How long […]

Continue Reading

0

As we are all busy at our desks this summer with increased sales, dealing with coverage issues due to family summer vacations, etc., let’s take a minute to think about where we are all at with our current positions. Don’t we all want to stay up-to-date with the latest best practices in collections? Or maybe […]

Continue Reading

0

Customers in the B2B space are increasingly using credit cards to pay supplier invoices. The upside for the cardholder and paying customer is the 30 extra days to pay the cardholder statement that includes the supplier’s invoice. Cards also reduce paperwork and allow the customer to eliminate the time and cost of processing A/P checks. […]

Continue Reading

0

In my 20+ year career as a collector, I’ve learned that there are psychological advantages you have collecting your past dues that can separate you from the hundreds of other collectors trying to collect money from a delinquent account. From experience, I’ve developed a six-step process to improve my own collection techniques that does not […]

Continue Reading

0

At CMA, we are so excited about the CreditScape program we’ve got planned for you, we wanted to give everyone a sneak peak at what you’ll be talking about. All next week, CMA will publish a series of briefs from thought leaders who will be featured at the Summit — Chris Rios, Bart Frankel, Scott […]

Continue Reading

0
Larry Convoy, lead group facilitator

To change successful formulas or brands takes courage. Sometimes it works (Datsun becoming Nissan), sometimes it doesn’t (remember the “New Coca Cola”?). But in this current environment, where you can close or lose a multi-million dollar deal by touching an app on your phone, being passive will leave you behind the crowd. For that reason, […]

Continue Reading

1
CreditScape Fall Summit Logo

Registration is now open for the 2015 CreditScape Fall Summit, which will focus solely on improving attendees’ collection practices. The conference, a collaboration with commercial collection partner AG Adjustments (AGA), takes place September 17-18, 2015 at the newly renovated Tropicana Hotel on the Las Vegas Strip, featuring two days of hands-on workshop training, expert practical […]

Continue Reading

0

I am really excited about our newest program, the CreditScape Fall Summit, focusing solely on Collections. First of all, I have to thank all of our members who participated in the CreditScape program development survey. We have received almost 100 responses from you with very valuable feedback on the topics and challenges you feel are […]

Continue Reading

0
CMA President Mike Mitchell

CMA is proud to announce that it is collaborating with commercial collection partner AG Adjustments (AGA) to bring credit professionals an entirely new experience in collection and A/R management training. The CreditScape Fall Summit, which takes place September 17-18, 2015 at the newly renovated Tropicana Hotel on the Las Vegas Strip, features two days of […]

Continue Reading

0

For those who attended the 2015 CMA Annual Meeting, you already know that the panel discussion on securing transactions, keynote on Moving Beyond Business as Usual, and presentation on Understanding Your Communications Style, as well as the networking event with the theme of finding your credit paradise were among the highest rated events that we’ve […]

Continue Reading

0
credit_paradise_print

Credit professionals will experience a “Credit Paradise” on April 9, 2015 at Credit Management Association’s Annual Meeting. Taking place at Disneyland’s Paradise Pier Hotel in Anaheim, California, the “Credit Paradise” event includes a full day of training, education, awards and networking opportunities with other credit professionals. “The Annual Meeting allows CMA members from all over […]

Continue Reading

0
CMA Industry Group Leader Larry Convoy

During my time in credit management, I’ve often heard the following: “We can survive if a customer goes bad, we cannot survive if one of our primary or secondary vendors has an interruption in delivering product, raw materials or services to us. For that reason, we invest an equal amount of resources investigating our vendors.” […]

Continue Reading

2

Credit professionals will experience “A Credit Paradise” on April 9, 2015 at Credit Management Association’s Annual Meeting. Taking place at Disneyland’s Paradise Pier Hotel in Anaheim, California, the “A Credit Paradise” event includes a full day of training, education, awards and networking opportunities with other credit professionals. CMA is currently surveying its members about the […]

Continue Reading

0
Melissa Kobus, CCE, is the Credit Management Association Chair and Regional Credit Manager for Anixter Inc., based in Anaheim, CA. She can be reached at 714-695-2219, or melissa.kobus@anixter.com

As you probably already know, I am a big proponent of continuing education, which is why I attended the CreditScape – Western Region Credit Conference,  held at the Palms Hotel in Las Vegas last month. As someone who has participated in many seminars and events, this was one of the better programs I’ve attended.  I […]

Continue Reading

What’s new at CreditScape 2014?

Published on September 23, 2014 by in Articles, Education, Events, NACM

0
CreditScape 2014

In four weeks from today, many of the greatest minds in credit management will gather at the Palms Hotel in Las Vegas at CreditScape, the 2014 Western Region Credit Conference. If you haven’t already signed up for the conference, here are 10 new reasons to attend: 1. NEW TO WRCC: Top-notch presenters and program moderators, […]

Continue Reading