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My Take on Spring CreditScape (And a Big Thank You!!), by Tracy Rosenbach, CCE

I attended CMA’s Spring CreditScape at the Hyatt Regency in Garden Grove on April 12. Wow, what a great conference, which featured some amazing sessions and speakers. The day started off with the incomparable Wanda Borges, Esq., who led a discussion in hot legal topics in business credit. Ms. Borges answered questions from attendees covering […]

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wanda borges addresses the audience

The CreditScape Spring Summit, Powered by United TranzActions, an interactive learning seminar and workshop took place April 12 at the Hyatt Regency Orange County. The event helped uncover areas in a company’s credit operations where they could improve efficiency, providing attendees with dozens of ideas to bring back to the office, according to preliminary survey results that […]

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creditscape sponsors

  CMA wishes to recognize our event sponsors for CreditScape. Without their help, this event would not have been possible. Thanks to these leading companies in the credit community.   AGA Adjustments Contact: Sam Fensterstock www.agaltd.com 888-496-1600 Services: Commercial Collections Ansonia Credit Data Contact: Bill Weiss, Kathleen Dasal www.AnsoniaCreditData.com 855-ANSONIA (267-6642) Services: Portfolio Monitoring, Credit […]

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. Panelists from leading companies such as Nestle USA, Consolidated Electrical Distributors (CED), Velocity Vehicles, Reliance Steel, Cemex and ResMed will take part in the discussion at CreditScape about how to create efficiency and reduce costs in the credit department. A complete schedule of sessions and workshops for the CreditScape Spring Summit has also been […]

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Why You Shouldn’t Leave Managing Credit Risk to the “Luck of the Irish,” by Tracy Rosenbach, CCE

Being a good credit professional has nothing to do with luck. A solid credit professional is one who has invested in him or herself by taking classes and/or receiving an NACM certification; attending industry credit groups; and networking. The key in all of the above activities is getting as much information as possible. An effective […]

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How Accepting Credit Cards Can Make Your Credit Department More Efficient, by Michael Williams

For personal finance, credit cards are clearly the preferred payment method for most every qualified consumer. However, in the B2B marketplace, many companies have either limited acceptance or even shied completely away from accepting credit cards due to high service fees and integration costs. Even with the relatively high cost of processing, credit cards do […]

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How to Use Influence Skills to Increase Efficiency and Gets Results, by Dan Goldes

How do you move people to action in order to increase efficiency? How do you get results from others without destroying relationships? These are burning questions in most organizations. One thing is clear: the ability to influence people is not something you must be born with, but something you can learn. Think about the best […]

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Coming Soon: How to Create a More Efficient Credit Department (and Ultimately Cut Costs)

Stop us if you’ve heard this one before. Your boss comes to you and tells you that you need to cut costs in the credit department, or that one of your resources (i.e., employees) now needs to split their time between credit and something else not related to credit. You’re already short-handed in your department. […]

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Opportunity For Senior Level Credit Execs to Learn From Other Credit Execs

CMA has created an opportunity for top credit executives among different vertical markets to get together to learn from the successes (and failures) of other top credit executives at the CMA Credit Executive Symposium.  This unique event allows senior-level credit executives to gather for a full day roundtable facilitated by 30-year credit veteran Robert Shultz. […]

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Why it's Important to Participate in CMA (and How You Should Participate), by Larry Convoy

If your Industry Credit Group is anything like some of our other groups, your participation has never been more vital to your company. We are seeing the super stores (Costco, Home Depot, Walmart, etc.) taking a very substantial market share from the small- to medium-sized businesses. Amazon and other internet-based sites are making it easy […]

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Chairman's Blog: Sharing is Caring, by Tracy Rosenbach, CCE

With Valentine’s Day coming up, I can’t help but think of how we teach our children the concept that “sharing is caring” as they are growing up. We hope over time this lesson fosters acts of generosity and kindness, and it turns our kids into quality adults. In our profession, sharing information is crucial to […]

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CMA Announces New Collections Webinar Series

CMA is proud to announce a new series of three webinars that will focus on tips and tricks you can use in your business to improve your collections results. The webinars, which are sponsored by CMA’s collections partner AG Adjustments will feature practical advice from a few of CMA’s most popular speakers: Bart Frankel, Dave […]

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Keynote speaker Dan Goldes will present “The Influence Edge: Increasing Efficiency with Influence Skills” in an interactive keynote workshop at the upcoming CreditScape Spring Summit, April 12, 2017 at the Hyatt Regency Hotel, Garden Grove, CA. The keynote discussion will fit in well with the event’s theme of how to create efficiency and reduce costs […]

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regina howe

The January CMA Member of the Month is a good reminder of how a Group dynamic (and the information exchanged in a Group) can be so different from month to month, and why it is important to try to attend as many Group meetings as you can. Regina Howe of State Restaurant Equipment is a 27-year […]

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If one of your responsibilities is to vet your company’s vendors, CMA recommends that you participate in the upcoming Supplier Risk Credit Group on January 25. The January meeting of this group will feature special guest speaker Ken Bonitz. Bonitz is the Supply Management Solutions Advisor with Dun & Bradstreet, and over the past 15 […]

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Nomination Forms Now Available for CMA Board of Directors

The CMA Nominating Committee is now accepting nominations and applications for service on the 2017-2018 Board of Directors. If you would like to nominate a candidate for service, or you are interested in applying for a Director position directly, please complete a Candidate Nomination or Application form and return it to CMA by February 1, […]

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A Time to Reflect at New Year, by Tracy Rosenbach

Happy New Year’s everyone! January is a natural time for reflection and goal setting. Professionally, this is the time when I like to take a look back at the previous year to see how I can improve on what we accomplished last year. From there, I begin to develop goals for myself and the department. […]

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CMA is currently recruiting companies for its new Software as a Service (SaaS) Industry Credit Group. The group will be comprised of interconnected companies that provide cloud computing models in which a third-party provider hosts applications and make them available to customers via the internet, and have a common customer base. The initial meeting will […]

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Happy Holidays! It’s calendar year end and for many of us it is fiscal year end. It is the time of year when we take one last look at 2016 before the year ends. The last-minute dash begins. Calling customers to ensure large/crucial payments arrive on time. Working with the sales team to finalize or […]

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anscersX Report

Do you have to make tough credit decisions quickly? How would you like to have the power of over two billion trade credit experiences available to you from the three most reliable sources on the planet? What about having credit scores and valuable facts on a company’s history at your fingertips immediately when the credit […]

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Happy November everyone! I am still trying to get used to the concept that it is Fall here in Southern California. Many days I feel like it is still just summer, extending out a few more weeks. Regardless, it’s at this time of year that I take time to think about life professionally and personally. […]

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On October 13, CMA held its first ever joint construction credit meeting, allowing CMA member companies from different vertical industries who sell to the construction industry to get together to talk about common job accounts. In addition, Chris Ng, Esq., spoke to the group on a series of construction law related topics, including the legalities […]

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Dave Boudreau of Pacific Seafood

There’s an old proverb that there’s no substitute for experience. When dealing with an Industry Credit Group, as you may know, just because someone has experience doesn’t mean that they’re willing to share it for the overall good of the Group. However, if you’ve been to a Las Vegas Commercial Credit Group meeting over the […]

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One of the benefits of group membership is being able to access the anscers databank anytime and not only receive information from members of your group, but information from members outside of your group. Many groups share common customers, and being able to pull up an anscers.com report and see a trade line or alert […]

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Happy Fall Everyone! I just got back from attending CMA’s Fall CreditScape in Sonoma, California. What a great experience in a beautiful setting. At the Conference, we heard from subject matter experts and practitioners. Here were some of my observations from the event. CMA President Mike Mitchell started off the conference with a session on […]

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CMA President and CEO Mike Mitchell

Thanks to all the credit practitioners, industry experts, and industry partners who participated in the many valuable conversations at CMA’s recent CreditScape Summit. Our goal was to create an interactive, collaborative learning environment, and I was so pleased with the high level of sharing among all participants throughout the two-day event.   I was equally […]

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The CreditScape Fall Summit, Powered by United TranzActions, an interactive learning seminar and workshop took place September 22-23 at the Doubletree by Hilton Sonoma. The event delivered the elements of a high-performing credit department, providing attendees with dozens of ideas to bring back to the office, according to preliminary survey results that were tabulated after […]

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Hello everyone! I was thinking about an issue recently that affects all Credit and Collections professionals, when is the right time to place an account with a collection agency. Though I won’t be talking about Shakespeare (as the title of my blog suggests), I used the reference because I find myself pondering this question very […]

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Attention Southern California construction-related companies: if you sell on job accounts, CMA has created an opportunity to meet with credit managers from other construction industry credit groups to discuss current jobs and common accounts. The meeting will take place Thursday, October 13 at 9:00am. Members of the Aluminum Suppliers, Electric, Glass and Metal, Wholesale Roofing, […]

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Following is an excerpt from my workshop at the upcoming CreditScape Summit and Workshops in Sonoma, CA, Sept. 22-23. I sincerely look forward to meeting many of you at the event to discuss this in much more detail. First let’s define the Order-to-Cash Cycle (O2CC). It can be defined in an 11-step process as follows: […]

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As credit managers in the journey to bring revenue to our organizations while monitoring the accounts receivable investment, we have many “detours” along the way. However, like any trip, there are opportunities that we can either recognize, ignore or perhaps not even realize when they come our way. Certainly the risk elements that so many […]

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A company’s cash flow is dependent on a lot more than just credit policies and collections.  Every credit professional plays a larger role than just managing these areas.  If you want to add real value to the total operation, you must understand the “Cash-to-Cash Cycle.”  How is the cash conversion cycle measured?  What are the […]

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CMA is proud to make available the newly redesigned NACM National Trade Credit Report (NTCR) to its members. The report, which acts as the perfect complement to the major bureau reports, includes information from the majority of NACM affiliate members. The NTCR is especially excellent in industries such as: Construction, Steel, Metal and Aluminum, and […]

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For those credit professionals who are interested in implementing process improvements in their credit departments, striving for a high-performing credit operation, you won’t want to miss the CreditScape Fall Summit, powered by UTA, September 22-23, 2016 in Sonoma, CA. We work in a “do more with less” world. Practitioners in the CreditScape are impacted more […]

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Greetings CMA members! I can’t believe that we are in the middle of summer. Time sure flies. For this month’s blog I wanted to talk about our customers and techniques I use to build a relationship with them. Some of our customers drive us mad, some of our customers are fabulous and some are somewhere […]

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lorie mohs

One of the greatest benefits of joining an association is the offering of professional educational opportunities to advance its members’ knowledge. The July CMA Member of the Month is someone who has taken advantage of that knowledge, and in turn received her professional designation. In this past testing period, Lorie Mohs of American International Supply, […]

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Greetings everyone! As you probably know by now, I am a huge proponent of education. I feel that every little nugget that I take away helps me to be a better credit professional and add to my skill set. I’ve achieved the CCE designation, and I try to attend every CMA or NACM event that […]

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The CMA Las Vegas Office recently hosted an open house and networking event for nearly 50 Las Vegas-area credit managers, CMA Members and Board of Directors members, on May 20. The open house is an annual event with the sole purpose of allowing members to meet and network in an informal setting. Below are some […]

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Greetings! I hope everyone is having a good month. I was at an Industry Credit group meeting recently where I was thinking, nowadays everyone is concerned with saving money, minimizing expenses, etc…, so I decided to write this month’s blog on “How you can be a hero to your company.” As credit managers, we have […]

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In an effort to explain credit management to the next generation, CMA’s partner Quote 2 Cash Solutions LLC, represented by Robert Shultz (Partner) took part in a panel discussion and career fair at the UCLA Extension campus on May 14. Titled “Career Success in Accounting and Finance,” Shultz, one of three Panelists, emphasized the importance […]

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survey skillset aggregate

Here is a follow up from my column last month, when I mentioned a survey to determine which core skills members feel are the most important to credit managers. First, I want to thank all of the 133 members who took the time to respond to the survey. Second, I wanted to share the results […]

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If you’re planning to attend the 2016 NACM Credit Congress in Las Vegas, June 12-15, one common product you’ll see at top vendor booths is CMA’s anscersX multibureau trade credit report, a single report that contains all the key elements about your customers’ paying habits needed to make most credit decisions. Some of the credit […]

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2016 CMA Board of Directors

On May 1, 2016, CMA announced its new Board of Directors for the 2016-2017 fiscal year. The Board is comprised of the following CMA members: Tracy Rosenbach, CCE (Chair), Silgan Containers LLC; Gent Culver, ICCE (Chair-Elect), IGT; Pamela Craik, CCE (Treasurer), McKesson; TJ (Tom) Nance, Walters Wholesale Electric; Joe Lucas, SRS; Hector Benitez, Equinix Inc.; […]

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Credit Reporting can be the lifeblood of a credit manager’s decisioning process, but not all credit reports are created equally. Different reports have different strengths, and it’s to your company’s advantage to use the right information to protect your company’s receivables. To educate you on these strengths, CMA is offering several webinars to help members […]

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Greetings! I am excited and honored to serve as your new CMA Chairperson. For those of you who don’t know me I’ve been a credit manager for 20+ years and a CMA member since December 1995. The challenges I face at work are likely the same ones you do: trying to manage credit risk; doing […]

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I Am CMA, by Sherry Raposo

Published on April 27, 2016 by in I Am CMA, Member News

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I Am CMA, by Sherry Raposo

As a veteran credit manager of 30 years, Credit Management Association is an indispensable tool that I use for my career. As a Credit Manager, I believe you must always keep yourself and your staff educated in a constantly changing environment. I personally attend the CreditScape events, as well as other seminars and webinars throughout […]

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CMA’s Mission: Make a difference in credit department performance by helping credit professionals maximize cash flow and manage credit risk. I am always playing around with CMA’s mission statement. While it is seems impossible to fully capture everything that CMA does to support credit professionals and their teams, the above mission statement is true if […]

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  What a year it has been and I can’t believe how fast the time went by… I was so happy to see the turnout to CMA’s Spring CreditScape this past week. Thank you to those people who were able to attend. If you weren’t able to make it in March, please make sure you […]

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Mike Puccinelli of Equinix addresses the crowd at the opening session of the Spring 2016 CreditScape.

The CreditScape Spring Summit and Annual Meeting, Powered by United TranzActions, an interactive learning seminar and workshop which took place March 24-25 at the Island Hotel Newport Beach, was a huge success, according to preliminary survey results that were tabulated after the event. With the common theme of “the elements of an efficient digital credit department,” attendees […]

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The March CMA Member of the Month is a company which benefits by simply utilizing the services that CMA offers. EMJ Metals has been an active A/R information contributor, and its staff are genuinely great to work and speak with. EMJ also uses CMA’s reports and other CMA services. EMJ Metals is one of CMA’s […]

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We are just barely into the year 2016 and already I am hearing excuses as to why the credit manager cannot attend the industry credit group meetings to which they belong. They range from the receptionist is out to my controller wants me to stay and call customers. Attending credit meetings provide your best Return […]

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Dear CMA Member, I’d like to share some exciting news with you: CMA is moving its headquarters to Glendale! Our new address will be 111 North Maryland Ave., Ste. 300, Glendale, CA 91206, effective March 16. Our P.O. Box address (P.O. Box 7740, Burbank CA 91510-7740) and phone number (818-972-5300) will remain the same. Our […]

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Year after year, as we go through our careers, we are always looking for ways to improve ourselves and advance in our professions. I know for me, I got complacent with my job and quite frankly I didn’t know where to go and or who to turn to. My luck changed when I ran into […]

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Rich Swanson, USFCS Pacific South Region, and Mike Mitchell, CAE, President & CEO, CMA (Credit Management Association) sign the MOA at the CreditScape Conference at the Palms Hotel, Las Vegas on Thursday, October 16, 2014.

Companies cannot ignore the fact that there is a whole world out there to sell to, and despite thct that current global economic conditions do not favor U.S. exports, there are tremendous opportunities for companies that can and have figured out how to sell to foreign markets on favorable terms. Global commerce is more than […]

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Alexis Scott, Maltby Electric

An active participant in an Industry Credit Group is someone who attends meetings, shares best practices for the good of those in the group, submits their reports and gets useful information out of the meetings that they can take back to the office and make informed business decisions based on that information. Active participation is […]

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Yesterday I mentioned that I’d be listing several technologies I use that make my job easier. These are all things that I don’t have to call the I.T. department to install for me. These tech tools are easy to learn, easy to use, super helpful in the credit and collection department, make you look good, […]

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Why is it that credit, especially commercial credit, always seems to get the short end of the stick when it comes to resources? Why does it seem just the opposite for sales and marketing? Why do they always get the newest equipment, the coolest gadgets, the fancy business cards, even the latest version of Microsoft […]

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Today’s Business Reality: In today’s rough and tumble business environment the need for expense management, working capital and liquidity are key CEO and CFO concerns. Gone are the days of ready access to financing and smooth collection of accounts receivables. Timely management information must be available showing how the business is doing and where the […]

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These are interesting and challenging times. With the digital revolution, many process improvements have completely changed the way business is done. There is so much more information available now than ever before in assigning business credit that it is difficult to stay up on the latest trends and best practices to make sure that your […]

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Now that we have all made our “New Years resolutions,” make sure you don’t drop the ball on your professional goals. Maybe you would like to improve your own personal skill set in your organization. Or perhaps you want your team to get up-to-date with the latest credit training / information in the market place. […]

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  CMA Event to Offer 360-Degree Overview of the Elements of an Efficient Digital Credit Department, March 24-25, 2016. BURBANK, CA (January 21, 2016)–Credit Management Association (CMA) is collaborating with payment processing solutions partner United TranzActions (UTA) to educate credit professionals with a complete overview of the elements that make up an efficient digital credit […]

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Jim Morrow - I AM CMA

CMA, along with the members of the Southern California Electric Group, would like to extend warmest wishes to longtime group member Jim Morrow who will be retiring at the end of January. Jim has been a valued group member for 25 years and in the Construction Industry for over 30 years. He served numerous terms […]

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Last year, under the leadership of Alvin Moreno of Nestle Inc., CMA launched the Supplier Risk Credit Group, a Best Practices industry exchange group for those who have been assigned the task of vetting their vendors or for those credit managers who wished to enhance their position at their company by learning this job. Who […]

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To some, January 1st is like the first day of school. Everything starts out fresh and clean (even though I know many of your fiscal years start at different times of the year). For those group members who attend and contribute regularly, the beginning of the year is just a continuation of what you have […]

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Ross Cirrincione, Ganahl Lumber

The dictionary definition of a mentor is someone who teaches or gives help and advice to a less experienced and often younger person, someone who is a trusted counselor or guide in developing a career path. The January CMA Member of the Month is someone who defines the word “MENTOR,” whose personal leadership and knowledge of […]

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Yes, it’s that time of year again and it’s hard to believe another year has passed us by. I hope everyone enjoyed spending time with their families and relatives over the holiday season. As we start 2016, everyone always asks “Have you made your New Year’s resolutions yet?” Or “What are your New Year’s resolutions […]

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CMA Holiday Hours

Published on December 22, 2015 by in Credit News, Member News

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In an effort to allow for our staff to spend time with their families during the holiday season, the CMA offices will be closed Christmas Eve and Christmas Day, and we’ll be open until noon on New Year’s Eve and closed New Year’s day. The office will be open during normal hours Monday through Friday on […]

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For construction-related businesses, filing preliminary notices, intent to liens and mechanics liens, and more, can be a necessary, but tedious and time-intensive process. CMA’s Construction Forms Filing Service offers assistance with helping companies ensure future mechanics liens rights. In order to showcase some of these services and inform our customers, we invite you to join […]

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At CMA, we love our members, and want to recognize our engaged members, those who utilize our services, actively participate in Industry Credit Group meetings and answer RFIs, submit their data to the NACM database, inspire other credit managers by mentoring or even providing ideas about best practices their companies use, or furthering their own […]

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I am CMA, by Tracy Rosenbach of Silgan Containers

“Being a member of CMA has been a great experience for me. I look to the Association for education and networking opportunities. The webinars offered are such a wonderful example of efficiency. There is minimal outlay of resources for maximum benefit. I also attended a one-day session on international credit lead by Eddy Sumar which […]

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The NACM professional certification program, sponsored by the National Association of Credit Management, has helped define and establish professional standards in this demanding and rapidly changing field, and fosters recognition of those individuals who possess special expertise. Among credit management professionals, the professional certification program is respected and appreciated. Not only is participation in the […]

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Michael Fenner, CMA Chairman of the Board of Directors

I hope everyone enjoyed their time away from the daily grind and that you were able to be with your family this Thanksgiving season. As I write this blog, I was thinking that we all like to give around the holidays, to our families, friends, the community etc. In 2007, Credit Management Association awarded me […]

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The holidays are a time to reflect on the past year, and an opportunity to evaluate how successful CMA has been in accomplishing our goals this year. With Thanksgiving quickly approaching, your CMA staff has listed a number of things we can be thankful for. First and foremost, we’re thankful for you, our members, who […]

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There’s a lot that’s bundled in the $99 a month Industry Credit Group dues that group members pay. But, for sake of argument, let’s pretend for a moment that CMA unbundled those items and that you had to pay for each of those benefits separately. Many service providers, including CMA, have weighed the advantages of an […]

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Note: this is one in a series of international blogs to help credit managers learn how to assess risk in foreign countries and expand their potential customer base. As a consultant, NaviTrade is approached by companies on a regular basis asking for our assistance in developing and implementing financing programs for their international business. Sometimes […]

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Anne Mattson, Credit Manager, Tropitone

“‘I am CMA’ covers a wide array of Why I will continue to support CMA with my membership and volunteer as a committee member. CMA allows me 24-hour access to information on their website. I use their Encyclopedia of Credit as a tool for educating my staff on all aspects of credit, Bankruptcy laws, credit […]

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Buddy Baker

Note: this is one in a series of international blogs to help credit managers learn how to assess risk in foreign countries and expand their potential customer base. Most CMA members don’t know me. I don’t make it to many CMA activities because I live in Chicago. But about a year ago, I joined CMA […]

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david harlow

Note: this is one in a series of international blogs to help credit managers learn how to assess risk in foreign countries and expand their potential customer base. A Foreign-Trade Zone is a secure, access-restricted, Customs & Border Protection privileged area in or near a U.S. port of entry where merchandise both foreign and domestic […]

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Several international-themed webinars have been scheduled for early December in an effort to get CMA members to think globally. The webinars, which will run 30 minutes each and are free for CMA members to attend, will take place December 1-3 at 9:00 AM PST. Descriptions for the webinars (and registration information) can be found at […]

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Wow…it’s hard to believe the holidays are just around the corner. We all know this time of the year we need to be more vigilant in regard to protecting our assets. I wanted to take a few minutes and list some bullet points to think about so you can share with your teams. I don’t […]

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CreditScape Spring Summit

Attendees of the 2016 Spring CreditScape Summit and Annual Meeting, which takes place March 24-25, 2016 at the Island Hotel in Newport Beach, will learn about the efficient digital credit department, according to CMA president and CEO Mike Mitchell. “We listened to feedback from Fall CreditScape attendees and members, and the survey results overwhelmingly suggested […]

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How can you play and get paid in the global marketplace? Over the last two years, CMA has been exploring how member companies can grow export sales using a variety of credit and trade finance resources to mitigate the risk of selling into other countries. Today, I am attending Discover Global Markets, a two-day export […]

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Jim Morrow - I AM CMA

“As a longtime CMA member, there are two services that I really value. The monthly credit exchange meetings from the Industry Credit Groups provide very valuable information. The accounts discussed may not be on your radar the day of the meeting but down the road a day, a week, or a month, you will have […]

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Darrell Horton, CICP

CMA member (and former Chairman of the Board of Directors) Darrell Horton, CICP, of Aristocrat Inc. has announced his candidacy for the NACM National Board of Directors. Ballots for the NACM National Board will be sent out to all CMA members beginning today Monday October 12. If you didn’t receive your ballot, contact us at […]

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— Expanded Two-Day Education Summit will be held March 24-25, 2016 in Newport Beach– On the heels of its successful inaugural CreditScape Fall Summit in Las Vegas, Credit Management Association (CMA) has announced plans for an expanded Annual Meeting, which will include two days of focused credit management best practices training and workshops to help […]

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"Speed networking" event allowed attendees to discover services that can help them "prevent collections" at the 2015 CreditScape Fall Summit.

The CreditScape Fall Summit, an interactive learning seminar and workshop which took place September 17-18 at the Tropicana Las Vegas, was a success, according to preliminary survey results that were tabulated after the event. Among the feedback received: “What key takeaways did I get? There were too many to list. There were takeaways from every […]

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Submitting your company’s full A/R has been talked about quite a bit this summer. There is a reason for that…it’s important. I wanted to take a minute to point out the value and personally ask for your support in this request. You know, the more companies that contribute, the more people that will benefit. If you […]

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CMA, through the input of its Membership Committee, has launched a new campaign to allow members to share the most valuable aspects of their membership with CMA members. Titled “I Am CMA,” the series will explore CMA’s different programs and services and how they have helped members. The first blog will appear at CreditManagementAssociation.org in […]

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Pepsico joins Supplier Risk Group

Published on September 23, 2015 by in Articles, Member News

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Pepsico

Pepsico is the latest company to join CMA’s Supplier Risk Management Group. The Group, which is one of 60 Industry Credit Groups that CMA offers, provides resources for learning the best practices and techniques to evaluate your suppliers. Pepsico joins other participants in the group including Nestle USA, Aryzta, Ventura Foods, Silgan Containers, and others. […]

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The Wall Street Journal reports that credit card use in the B2B space continues to increase as a preferred payment channel for customers. Suppliers accepting cards in the B2B space commonly receive payment through card not present forms, whether through payment portal, email, fax or over the phone. For those suppliers that accept cards in […]

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With the NFL season officially underway, let’s take a moment to explore what Accounts Receivable departments can learn from coaches, especially when it comes to the season’s biggest game changer: analytics. As a credit and collections professional, take a look at the metrics you’re currently tracking. Throughout my years as a consultative resource for AR […]

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Recently, one of my Industry Credit Groups experienced 3 bankruptcies in less than 48 hours. One of these was an East Coast account that only 2 members were selling with minimal exposure so their losses were small. The other 2 were long-established accounts. Since I always preach that the 1st alert posted should never be […]

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Dear CMA Member, A few months ago, I requested additional support for the NACM national trade credit report (NTCR) in the form of accounts receivable data contributions from our members. I am happy to report that we have 8 new contributors and are working with other members that have expressed interest in contributing. Currently, there […]

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  CMA Congratulates Recent NACM-Certified Professionals Several CMA member individuals recently passed their NACM-certified professional certification exam, demonstrating standards of professional excellence. BURBANK, CA (September 2, 2015)–The NACM professional certification program, sponsored by the National Association of Credit Management, has helped define and establish professional standards in this demanding and rapidly changing field, and fosters […]

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As August winds down and your teams are returning from their summer vacations hopefully, things are returning back to normal. This may now give you the opportunity to review the services you currently use in your credit departments today. As our vehicles need tune-ups so do our credit departments from time to time. As an […]

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In today’s business world, virtually every department in every company uses analytics to create efficiencies, make better decisions, and improve results. For example, a sales manager is no longer basing the sales team’s success solely on the number of sales made—that person is utilizing technology that looks at a number of metrics beyond those final […]

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Let’s assume you have received and reviewed and rejected a request for open account terms from an applicant company. What would you do if that applicant called and demanded to know the specific reason for your decision? Would you: Ignore the request, or Might you offer a response such as this: “Your company does not […]

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In business-to-business credit granting, can the credit department withdraw or reduce open account terms at any time for any reason or for no reason? I think most people would say ‘Yes’. In my opinion, the answer is ‘Maybe’. For example: You cannot reduce or withdraw open account terms if the decision to do so is […]

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Debt collections fall broadly into two categories: Consumer collections, and Commercial collections. Consumer collections involve collection activities between a business and a consumer. Consumer collections are highly regulated. These laws are intended to protect consumers from overly aggressive or deceptive practices used against inexperienced and unsophisticated consumers. Commercial collection deals with debts owed by one […]

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Thank you, Dina Amadril!

Published on August 5, 2015 by in Articles, Member News

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CMA management and staff would like to say “Thank You” to longtime Credit Management Association staff member Dina Amadril for her 25-plus years of service with CMA. Dina recently left CMA to pursue her passion, making ice cream at her new business, the Long Beach Creamery in Long Beach, CA. During her time at CMA, she […]

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As a 25-year veteran of the Credit and Collections industry and now with a primary focus in third-party collections, one of the most frequent discussions I have recently had with both collection industry peers, clients and prospects is what is the appropriate third-party collection placement strategy for a B2B company?  What constitutes serious delinquency? How long […]

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As we are all busy at our desks this summer with increased sales, dealing with coverage issues due to family summer vacations, etc., let’s take a minute to think about where we are all at with our current positions. Don’t we all want to stay up-to-date with the latest best practices in collections? Or maybe […]

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Customers in the B2B space are increasingly using credit cards to pay supplier invoices. The upside for the cardholder and paying customer is the 30 extra days to pay the cardholder statement that includes the supplier’s invoice. Cards also reduce paperwork and allow the customer to eliminate the time and cost of processing A/P checks. […]

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What should you do when you receive a check from a customer for an amount less than your total claim, but the check is marked with a “payment in full” or similar restrictive notation? Should you return the check to the debtor? Or can you simply cross out the “payment in full” language, deposit the […]

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When someone signs a contract to do business with your company, you allow them to do so with the expectation that they will pay you. In the U.S., there are laws that help protect your assets to ensure that the contract is enforceable, but what happens when you’re dealing with foreign nations? Are there resources […]

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Traditionally, debt collection involved little more than picking up the phone and convincing the debtor why they need to pay for the products/services sooner rather than later. Today, credit and collection professionals are being asked to adopt more sophisticated techniques. One of the newer techniques utilizes predictive analytics to create collection management strategies. Predictive analytics […]

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Can anyone sign a contract? Most people agree the answer to this question is No. For example, most people acknowledge that a Minor [someone under 18] cannot sign a valid, enforceable contract. So… who can sign a valid, enforceable contract on behalf of a customer? More specifically, who can sign a valid credit application on […]

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At CMA, we are so excited about the CreditScape program we’ve got planned for you, we wanted to give everyone a sneak peak at what you’ll be talking about. All next week, CMA will publish a series of briefs from thought leaders who will be featured at the Summit — Chris Rios, Bart Frankel, Scott […]

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The CreditScape Fall Summit, September 17-18, 2015 at Tropicana Las Vegas, offers a 360-degree look into the entire collections process, focusing on best practices and real-world case studies with the best and brightest practitioners in credit and collections. Here are some highlights of the sessions and workshops at the Summit. The full schedule, along with […]

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Larry Convoy, lead group facilitator

To change successful formulas or brands takes courage. Sometimes it works (Datsun becoming Nissan), sometimes it doesn’t (remember the “New Coca Cola”?). But in this current environment, where you can close or lose a multi-million dollar deal by touching an app on your phone, being passive will leave you behind the crowd. For that reason, […]

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CMA President and CEO Mike Mitchell

  Most CMA members are familiar with the NACM National Trade Credit Report, or NTCR. CMA has been a proud supporter of the NTCR program since its inception, aggregating trade information from NACM members across the U.S. The result has been a unique credit report product that you can only access as an NACM member. What […]

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Michael Fenner, CMA Chairman of the Board of Directors

Are you looking for a way to be more successful and become more knowledgeable? Have you ever thought about making yourself more valuable at your current job or expand your career opportunities? Would you like to have a level of respect among your colleagues? How about being the best you can be at your current […]

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CreditScape Fall Summit Logo

Registration is now open for the 2015 CreditScape Fall Summit, which will focus solely on improving attendees’ collection practices. The conference, a collaboration with commercial collection partner AG Adjustments (AGA), takes place September 17-18, 2015 at the newly renovated Tropicana Hotel on the Las Vegas Strip, featuring two days of hands-on workshop training, expert practical […]

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I am really excited about our newest program, the CreditScape Fall Summit, focusing solely on Collections. First of all, I have to thank all of our members who participated in the CreditScape program development survey. We have received almost 100 responses from you with very valuable feedback on the topics and challenges you feel are […]

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After having dialogue with a customer, have you ever thought, “Wow…wasn’t that a great conversation?” Have you ever hung up the phone and said, “She was so nice.” And maybe you have said, “We really, really get along.” Or on the contrary, how many times have you said, “What did I say to irritate that […]

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CMA President Mike Mitchell

CMA is proud to announce that it is collaborating with commercial collection partner AG Adjustments (AGA) to bring credit professionals an entirely new experience in collection and A/R management training. The CreditScape Fall Summit, which takes place September 17-18, 2015 at the newly renovated Tropicana Hotel on the Las Vegas Strip, features two days of […]

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CMA President Mike Mitchell

I have always been a big proponent of continuing education. My degree programs gave me the opportunity to serve in my current executive role at CMA, and earning my Certified Association Executive (CAE) designation helped me continue to grow into this complex management and leadership role. Having spent the last 15 years working closely with […]

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Did you know that the CMA staff has dozens of years of credit and collections knowledge that is available for free to members? If you haven’t called CMA lately, you should call the association’s experts to ask your questions about the construction services industry and construction forms filing (led by Amber Jackson, 702-259-2622); credit reports […]

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United TranzActions, a leading payment solution provider, announced that it has signed an agreement with Miami-based DadeSystems, a provider of next generation payment solutions. The agreement will further expand UTA’s extensive payment processing offerings through the addition of DadePay AR Automation receivables management system and DadePay e-payments, the company’s electronic bill presentment and payment (EBPP) […]

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Michael Fenner, CMA Chairman of the Board of Directors

Here at CMA we are always looking for engaged volunteers; you know, new people, fresh ideas etc. who can help further the credit management profession. Are you wanting to make a difference? It is so important for each and every one of us to support our association. Without members like you and I it just […]

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For those who attended the 2015 CMA Annual Meeting, you already know that the panel discussion on securing transactions, keynote on Moving Beyond Business as Usual, and presentation on Understanding Your Communications Style, as well as the networking event with the theme of finding your credit paradise were among the highest rated events that we’ve […]

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CMA President Mike Mitchell

With another Annual Meeting behind us, I was encouraged to see such a great turnout at the event last week. It was a pleasure seeing all who attended CMA’s Annual Meeting at Disneyland, and what made it particularly exciting for me was seeing that more and more of you are coming out of your offices […]

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Kimberly Wagenman Named CMA 2015 Student of the Year. Pictured (left to right): CMA Chair Melissa Kobus, Wagenman, Pam Craik

Kimberly Wagenman was named as CMA’s 2015 Student of the Year at the 2015 Credit Management Association Annual Meeting on April 9. Wagenman is an enthusiastic supporter of continuing education. She has a BS in Business; she is currently working to obtain her CBA and will be attending Credit Congress this year for the first time. […]

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Darrell Horton was presented with CMA's Credit Executive of the Year for 2015 by Chairman Melissa Kobus

Darrell Horton of Aristocrat Technologies, the 2015 Credit Executive of the Year, has been an active CMA member for over 25 years.  He continues to promote the credit profession by encouraging his team to continue their education.  He has contributed numerous hours to CMA serving on committees and the Board of Directors. The textbook picture […]

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octo_contractor

— The Construction Credit Report is a new single-source report providing critical construction related data—   Yesterday, industry leaders in business credit data exchange on the West Coast– Credit Management Association® (CMA), Ansonia Credit Data and Southwest Business Credit Services– released THE Construction Credit Report, providing companies in the construction industry all the critical information […]

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Melissa Kobus, CCE, is the Credit Management Association Chair and Regional Credit Manager for Anixter Inc., based in Anaheim, CA. She can be reached at 714-695-2219, or melissa.kobus@anixter.com

I am honored to have served as the CMA Chairman of the Board for the last year and as my chairmanship ends this month, I would like to share my sincere gratitude and appreciation to the membership. It was a great privilege to serve on behalf of the entire membership. My goal was to provide […]

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Melissa Kobus, CCE, is the Credit Management Association Chair and Regional Credit Manager for Anixter Inc., based in Anaheim, CA. She can be reached at 714-695-2219, or melissa.kobus@anixter.com

Last week someone asked me why my company joined CMA. I did not have to think long about why we became a member of CMA, it is all about the access to resources. The number 1 reason we joined was the electrical credit industry group. I have been a group member for over 15 years. […]

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Supplier Risk Management Group

Supplier Risk Credit Group to provide tools to help companies avoid business disruption. Credit Management Association recently announced that credit professionals will now have access to tools that will help them assess the riskiness of a vendor with the formation of the association’s new Supplier Risk Credit Group. Comprised of credit and risk-management professionals from […]

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CMA Has Solutions

Recently, a friend of mine told me that he joined a well-known national association. When I asked him why he joined, he told me he was really only interested in one of the benefits they offered, and that he would probably never explore the other benefits because that one thing was valuable enough to him […]

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credit_paradise_print

Credit professionals will experience a “Credit Paradise” on April 9, 2015 at Credit Management Association’s Annual Meeting. Taking place at Disneyland’s Paradise Pier Hotel in Anaheim, California, the “Credit Paradise” event includes a full day of training, education, awards and networking opportunities with other credit professionals. “The Annual Meeting allows CMA members from all over […]

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Larry Convoy, lead group facilitator

Recently, I discovered that a longtime CMA and group member had played college basketball not far from where I went to school.  A few years ago, I found out that gentleman who sat next to me at a group meeting was a decorated hero from the Korean War.  Unfortunately, both discoveries were a result of […]

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Melissa Kobus, CCE, is the Credit Management Association Chair and Regional Credit Manager for Anixter Inc., based in Anaheim, CA. She can be reached at 714-695-2219, or melissa.kobus@anixter.com

The role of credit is ever changing.   What credit professionals handle on a daily, weekly, monthly basis is challenging and can sometimes feel overwhelming.  The requests from your customers, internally and externally, require you to reprioritize at any minute of the day.  What happens when the requests outweigh the resources available?  How do you handle […]

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Scott Blakeley, esq.

By Scott Blakeley, Esq. Blakeley & Blakeley, LLP Apple has made a media splash with its announcement of Apple Pay, the latest foray of a tech company entering the mobile card payment space. While the B2B space has been slow to embrace electronic payment channel alternatives, especially those designed for smart phones and tablets, these […]

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CMA Industry Group Leader Larry Convoy

This year, I put my New Year’s resolutions in writing so that I could verify that I achieved them next December. Unfortunately, the major one was broken by 9AM on January 1st when my wife asked if I wanted eggs or the leftover cheesecake for breakfast. Though I was weak, it doesn’t mean that you […]

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CMA President Mike Mitchell

Happy New Year! With gas prices down and holiday sales up over last year, 2015 has already been off to a great start. At CMA, we are working on exciting new initiatives that will make it an even happier 2015. I recently attended a credit reporting summit hosted by one of CMA’s partners, Experian, and […]

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Melissa Kobus, CCE, is the Credit Management Association Chair and Regional Credit Manager for Anixter Inc., based in Anaheim, CA. She can be reached at 714-695-2219, or melissa.kobus@anixter.com

I find that the more you give the more you get back.  Sometimes it’s obvious, sometimes it’s in smaller increments.  In the credit world however, sometimes it can be hard to give.  You never know if your customer will send the payment your way, if the sales rep will get that RA or credit issued.  […]

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Resident IT expert Michael Hansen Celebrates 25 years with CMA

As the year draws to a close, it’s time to celebrate some of the notable accomplishments that happened in 2014, as the association staff looks forward to serving your risk management needs in 2015. Among those activities, several members of CMA’s own staff celebrated milestone anniversaries in 2014, and we ask that you join with […]

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CMA Industry Group Leader Larry Convoy

During my time in credit management, I’ve often heard the following: “We can survive if a customer goes bad, we cannot survive if one of our primary or secondary vendors has an interruption in delivering product, raw materials or services to us. For that reason, we invest an equal amount of resources investigating our vendors.” […]

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2014 has been a very productive year for us at Credit Management Association. While the year will be remembered in pop culture history for its massive data breaches and Kim Kardashian “breaking the internet,” CMA has continued to help businesses minimize risk, as it has since it was founded in 1883. Additionally, it has enhanced […]

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CMA Industry Group Leader Larry Convoy

With due respect to David Letterman and Sports Center’s nightly “Top 10” lists, there are some lists that you would be better off not being on.  One that directly affects you and your company is “The Top 20 Creditors in a Bankruptcy Case,” a document that is easily obtainable by accessing Pacer. No company likes […]

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Melissa Kobus, CCE, is the Credit Management Association Chair and Regional Credit Manager for Anixter Inc., based in Anaheim, CA. She can be reached at 714-695-2219, or melissa.kobus@anixter.com

It’s December, the last month of the fiscal calendar for most companies.  There is a lot of pressure to make sure your results are strong.  The sales team wants to have as many orders as possible go out the door. You need to have as much money as possible come in but your customers are […]

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Credit professionals will experience “A Credit Paradise” on April 9, 2015 at Credit Management Association’s Annual Meeting. Taking place at Disneyland’s Paradise Pier Hotel in Anaheim, California, the “A Credit Paradise” event includes a full day of training, education, awards and networking opportunities with other credit professionals. CMA is currently surveying its members about the […]

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We are excited to announce that CMA and The Interface Financial Group (IFG) have announced a partnership that will offer small businesses an alternative source for working capital. IFG will be working with members of Credit Management Association (CMA) and their at-risk customers to provide working capital through receivables financing to companies who are unable […]

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Scott Blakeley, esq.

The global supply chain is an often written topic in the press. Recent public company chapter 11 filings (usually Delaware or the Southern District of New York) highlight the global network of suppliers reflected in debtors’ lists of 20 or 30 largest unsecured creditors. This list often consists of offshore creditors from around the globe, […]

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Melissa Kobus, CCE, is the Credit Management Association Chair and Regional Credit Manager for Anixter Inc., based in Anaheim, CA. She can be reached at 714-695-2219, or melissa.kobus@anixter.com

As you probably already know, I am a big proponent of continuing education, which is why I attended the CreditScape – Western Region Credit Conference,  held at the Palms Hotel in Las Vegas last month. As someone who has participated in many seminars and events, this was one of the better programs I’ve attended.  I […]

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Rich Swanson, USFCS Pacific South Region, and Mike Mitchell, CAE, President & CEO, CMA (Credit Management Association) sign the MOA at the CreditScape Conference at the Palms Hotel, Las Vegas on Thursday, October 16, 2014.

Credit Management Association® (CMA) and the International Trade Administration (ITA) of the U.S. Department of Commerce (DOC) have agreed on an extension to its Memorandum of Agreement (MOA), titled the “U.S. Trade and Investment Expansion Partnership,” that will help credit and risk management professionals gain access to educational resources needed to expand their businesses nationally […]

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CMA Industry Group Leader Larry Convoy

Having recently watched Major League Baseball and its fans pay tribute to one of its greatest players, leaders, and ambassadors, the retiring Derek Jeter, it made me realize that we have industry credit group members that have displayed the same loyalty and longevity and should be recognized for their achievements. Here are just a few […]

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Melissa Kobus, CCE, is the Credit Management Association Chair and Regional Credit Manager for Anixter Inc., based in Anaheim, CA. She can be reached at 714-695-2219, or melissa.kobus@anixter.com

As a credit manager, I am not sure there is any time of the year that is “slow” for me, especially not year-end.  There is always an account that needs attention, money needing to be collected, training that needs to occur, etc.  However, as we roll into the last quarter of the year, I will […]

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What’s new at CreditScape 2014?

Published on September 23, 2014 by in Articles, Education, Events, NACM

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CreditScape 2014

In four weeks from today, many of the greatest minds in credit management will gather at the Palms Hotel in Las Vegas at CreditScape, the 2014 Western Region Credit Conference. If you haven’t already signed up for the conference, here are 10 new reasons to attend: 1. NEW TO WRCC: Top-notch presenters and program moderators, […]

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CMA President Mike Mitchell

I have long wondered why institutions of higher learning have not offered courses in business credit. When I was pursuing my graduate degree in business administration, I don’t recall that credit ever came up as part of the course curriculum. I began working for CMA shortly after I completed my degree, and this is where […]

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Over the years, I have attended dozens of trade shows in my role of Industry Group Secretary for CMA.  My travels have taken me to Orlando, New Orleans, Atlanta, San Francisco and Dallas, cities where food, travel and accommodations can be quite costly. What always surprised me was the ratio of salespeople to credit people […]

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cheryl lloyd

Congratulations to CMA senior accountant Cheryl Lloyd, who on Monday celebrated her 50th anniversary with Credit Management Association. Lloyd, who began working at the CMA headquarters (then located in the Koreatown area of Los Angeles) on Sept. 8, 1964, started as an Industry Credit Group clerk, moved over to maintaining membership records, then to accounting […]

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CMA is excited to announce that it has published a series of enhancements to its Construction Forms Filing Services (CFFS) on CMA’s website, CreditManagementAssociation.com. The site, which serves as a point of reference for those who supply materials or labor to construction projects, equips companies with the tools to protect their lien rights under the […]

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Melissa Kobus, CCE, is the Credit Management Association Chair and Regional Credit Manager for Anixter Inc., based in Anaheim, CA. She can be reached at 714-695-2219, or melissa.kobus@anixter.com

I was thinking about the amount of data that is available to today’s credit manager. Historical data and current facts are keys in making a decision to continue to support a customer.  It is quite amazing how much information is right at my fingertips.   Reviewing financials, a customers’ average day to pay and understanding their […]

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Credit Management Association® and Trade Information Exchange are proud to announce that they have produced the anscersX Report, a single report that contains all the key elements about your customers’ paying habits needed to make most credit decisions.

The anscersX multi-bureau trade credit report combines key factors from the three largest trade credit reporting agencies (D&B, Experian and Equifax), giving credit managers the most complete payment story available. “We spent time reviewing all the elements on each provider’s business credit report to determine what would give anscersX clients the best insight into their […]

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Melissa Kobus, CCE, is the Credit Management Association Chair and Regional Credit Manager for Anixter Inc., based in Anaheim, CA. She can be reached at 714-695-2219, or melissa.kobus@anixter.com

Credit professionals are a great group of people. They are hard workers. They are multi-taskers. They are consensus builders. They are goal focused. They are risk managers. But, what keeps them engaged and involved? Motivation is defined as the reason one has for acting or behaving in a particular way.  So what motivates the credit […]

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Credit Management Association (CMA) announces that registration is now open for the 2014 NACM Western Region Credit Conference (WRCC), titled the CreditScape Conference, Oct. 15-17, 2014, at the Palms Hotel in Las Vegas, Nevada. The CreditScape Conference offers credit professionals three-days of targeted credit skills training. It is the only West Coast-based conference for credit […]

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In an effort to keep its members informed about issues affecting credit managers, Credit Management Association has created a new bi-weekly electronic newsletter, called CMA Quick News, to be distributed to members of the association. The newsletter, which will be released every other Thursday beginning June 5 via e-mail, offers tips and tricks to make […]

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In today’s connected world, fraud is an epidemic that can hurt any company, big or small, and it’s becoming more common. In my company, we recently were hit with some large fraud both with “phony” PO’s and stolen credit cards.  As credit managers, make sure that you are diligent about watching for the red flags […]

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I recently sent a letter out to CMA’s group leaders and volunteers for the upcoming year talking about the biggest challenges we’ll face over that time period. I told them that this year holds many of the same challenges that commercial credit grantors faced previously with the added pressures to industries affected by the California […]

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At CMA, success of our groups can be directly tied to the amount of information exchanged. Traditionally, membership in CMA’s industry groups was restricted to companies selling the same product. For example, the Electric group had only electrical distributors, and the Roofing group had only shingle suppliers. This system worked out very well before mergers […]

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Megan Perry, CBA

Meet Megan Perry, Credit Manager at Boyett Petroleum and CMA’s Student of the Month for February 2014. Megan has worked with Boyett Petroleum for 11 years. She attained her Credit Business Associate (CBA) designation in July of 2013. What do you like best about your job? The daily challenges that credit brings, and the variety […]

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Learn about UCLA’s Credit Analysis and Management certificate and how to be at the forefront of this growing field through their free information session. Listen to a presentation by the Credit Management Association President and learn about new trends in the industry and future job growth. Schedule & Location: Saturday, March 15 10am-12pm Figueroa Courtyard: Room 102 261 S. Figueroa Street Los Angeles, […]

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Patricia Montanez, CBA

In 2014, CMA is celebrating those that are making the extra effort to enhance their credit career. We will be highlighting a new student each month. Sharing with you what they love about Credit and their motivation for furthering their education. Patricia Montanez, CBA – Accounting Supervisor at Oldcastle Precast, Inc. is our first CMA […]

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Graduates of the Credit Boot Camp

GLENDALE, CALIFORNIA – In joint effort of the government and credit trainer/consultant Eddy Sumar’s dream to help disadvantaged young adults,  The Credit Boot Camp educational training took place from 8 AM to 5 PM, Monday, January 13 through Friday, January 17 at the Verdugo Jobs Center.  With professional support and facilitation from the Credit Management […]

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Final Demand

CMA Poll Results: Stamp “Past Due” 25% 81 votes Second Reminder or Second Notice 14% 47 votes Hand write a note 13% 42 votes We do not send second copies of invoices 28% 91 votes Other 21% 68 votes Comments: mary Raynoha We have the sales person contact past due customer within 5 days of […]

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Congratulations New Designees

Published on December 16, 2013 by in Member News

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Cheryl Hammond, CMA

  Congratulations to the following Designees who took their Professional Certification exam on November 4th. Deborah Crowe, CBA  – Anixter, Inc. Stachia Currie, CBA – Anixter, Inc. Sangeeta Ram, CBA – Anixter, Inc. Alexis Doulton, CBA – Deckers Outdoor Lindsay Fletcher, CBA – Deckers Outdoor Todd Whiteside, CBA – E & J Gallo Winery Tracy […]

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CMA Board 2013-2014

The CMA Nominating Committee is now accepting nominations and applications for service on the 2014-2015 Board of Directors. If you would like to nominate a candidate for service, or you are interested in applying for a Director position directly, please complete a Candidate Nomination or Application form and return it to CMA by January 10, […]

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A Tribute to Erna Ohlsson

Published on December 2, 2013 by in Member News

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Erna Ohlsson

For many of us, the major part of our life has us going to work, interacting with our co-workers and customers for 8 hours and then returning home to our family, friends and loved ones. If you are lucky, some of these people become your friends making the work experience that much more enjoyable. For […]

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GYA 2014

As we begin Thanksgiving Week, I want to remind our members about the importance of giving back to our local communities. Many of us volunteer for our local schools, sports teams, boys and girls scouting, and many other youth programs. In January 2014, CMA will be working with the Glendale Youth Alliance, Glendale, CA to […]

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Creditworthy Video from WRCC

Published on October 25, 2013 by in Member News

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Creditworthy (WRCC 2013) from Credit Management Association on Vimeo.

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View Survey

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Now this is overkill!

Have you ever had a customer cross out Terms & Conditions on your credit application? Yes, it happens frequently. 12.14%  (34 votes) Yes, but only occasionally. 51.07%  (143 votes) Very rarely. 31.43%  (88 votes) Never happened. 5%  (14 votes) Other:  0.36%  (1 votes) View the results and comments.  Tammy Adams  Incomplete, unsigned or altered Credit Applications are not accepted for […]

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CMA New Members

Published on May 23, 2013 by in New Members

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SYSCO Riverside Inc.- Riverside, CA Specfoam LLC- Fontana, CA Foam Factory- Rancho Dominguez, CA  

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From their website: For over sixty years, OW Lee has been dedicated to the design and production of fine, handcrafted casual furniture. From their 100,000-square-foot manufacturing facility in Ontario, California, artisans combine centuries-old techniques with state-of-the-art equipment to produce beautiful casual furniture. www.owlee.com

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From their website: Tropitone has full-service manufacturing and distribution operations in Sarasota, FL and Irvine, CA, providing Tropitone the ability to quickly respond to ever-changing marketplace conditions for outdoor patio furniture by being close to North American customers. Tropitone Furniture Company’s bi-coastal presence provides the Tropitone® brand with the unique ability to specialize in two […]

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CMA New Member- Surestep

Published on April 12, 2013 by in New Members

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From their website: SureStep is the most effective means of providing stability to children who pronate when standing and walking.  This patented, dynamic system allows children to gain stability, while still allowing normal movement and function.  Children with low muscle tone who have trouble with stability due to pronation can  now walk, run and jump […]

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CMA New Member- Western Refining

Published on April 12, 2013 by in New Members

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From their website: Western Refining is dedicated to fueling the lives of our customers, by supplying them with products that move them, fly them, feed them, and make their lives better. We’re an independent oil refiner and marketer, headquartered in El Paso, Texas, while operating mostly in the southwestern and western United States. Western Refining […]

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From their website: NDC’s Business Mission is “to provide measurement and control solutions that meet the needs of our customers and enable them to maximize process profitability and product quality; to strive for ever increasing simplicity and convenience in the application of our technology; and to maintain our world leadership and reputation for the supply […]

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CMA New Member- Kala Music

Published on April 12, 2013 by in New Members

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From their website: Kala currently offers over 120 different models made from a variety of woods including: Lacewood, Acacia, Koa, Mango, Mahogany, Flame/Spalted Maple, Spruce, Bocote, and many others. We have all of the traditional sizes and models of ukulele and SO MUCH MORE! Our most unconventional offering is the new U-BASS. This instrument is […]

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CMA New Member- IMPCO Automotive

Published on April 12, 2013 by in New Members

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From Their Website: IMPCO Technologies, Inc. has been in business for over fifty years, opening its first facility in 1958. At IMPCO, we develop, manufacture and market products that enable internal combustion engines to operate on less expensive, cleaner burning fuel which promotes both energy independence and a cleaner environment. Our products, and just as […]

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CMA New Member- Pacific Produce

Published on April 12, 2013 by in New Members

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From their website: Welcome to Pacific Produce, your one-stop destination for quality produce, spices, juices, nuts, olive oil and select dairy and baked goods. We’ve had nearly two decades in the produce business and are known for our superior quality, service and competitive pricing. Quality: We are located in the largest produce terminal in the […]

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From their website: For more than half a century the Ainsworth name has been synonymous with the gaming industry. In 1995, Len Ainsworth founded Ainsworth with a commitment to become the leading manufacturer and supplier of gaming solutions. Today, with global vision and exceptional leadership, Ainsworth is able to provide the global gaming market with […]

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From their website: For forty years, New Harbinger Publications has brought readers effective, scientifically sound self-help books that deal with a range of topics in psychology, health, and personal growth. Launched by psychologist Matthew McKay and writer Patrick Fanning in 1973, New Harbinger pioneered a style of self-help book that has become the standard of […]

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CMA New Member- WillowWood

Published on April 1, 2013 by in New Members

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From their website: Caring about you and your patients has been the primary focus of WillowWood since the company was founded in 1907.  We’re dedicated to being an innovative product developer, foremost in customer care, a generous and caring corporate citizen, and a great place to work. Product Innovation We are dedicated to our mission […]

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From their website: Company Description Mechanical Equipment Reps will provide engineered mechanical and plumbing equipment to contractors, wholesalers, and owners. With proven experience, Mechanical Equipment Reps shall provide reliable, responsible, ethical business practices with strong customer service. With over 40 years of combined experience, Mechanical Equipment Reps shall serve the Las Vegas market. Mission Statement […]

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From their website: Preferred Electric, LLC was founded in September of 2006 by a group of professionals that have been performing quality electrical work in the Las Vegas Valley for over 10 years.  With over 55 years of combined experience in the Electrical Industry our partners share a common vision to provide the best possible […]

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From their website: Winston furniture presents casual outdoor furniture that caters to the style-conscious yet discriminating consumer. Through the merging of contemporary manufacturing technologies, weather-resistant materials and eclectic designs, the collections represent desirable and enduring casual furnishings. Winston’s diverse offering represents the finest in extruded and cast aluminum casual furniture. Contemporary and durable fabric slings […]

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From their website: Meridian Nut Growers is the sales and marketing arm for a group of  California growers and processors of almonds, walnuts, pistachios as well as a variety of other nuts and dried fruits. In addition, we work with South African growers and processors to supply the highest quality Macadamia nuts in the world. We supply […]

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From their website: Geobrugg Netting Solutions Geobrugg AG develops and produces netting and mesh made from high-tensile steel wire for technologically mature geohazard solutions, for ground support and open pit mining and security applications which are installed worldwide. Geobrugg AG employs 120 people in Romanshorn. Geobrugg concentrates on the following two business areas: Geobrugg Geohazard […]

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CMA New Member- Rugby ABP

Published on February 7, 2013 by in New Members

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From their website: Rugby Architectural Building Products is an FSC certified, leading nationwide distributor of architectural interior building products including the following surfacing products: Wilsonart, Nevamar and Pionite brands of decorative laminate, Staron Solid Surfacing manufactured by Samsung, and Wilsonart Brand Solid Surfacing. Rugby markets and distributes a detailed line of specialty plywood and composite […]

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CMA New Member- CAPCO Tile & Stone

Published on February 7, 2013 by in New Members

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From their website: CAPCO Tile & Stone imports and distributes the finest in ceramic tile, stone tile, and stone slab from Italy and around the globe. Established in Colorado Springs in 1977, CAPCO moved its main warehouse and showroom to Denver in 1978. In the late 1980’s, CAPCO opened branches in Las Vegas, Nevada, Fort […]

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CMA new Member- Ceradyne Inc.

Published on February 7, 2013 by in New Members

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From their website: Headquartered    in Costa Mesa, California, Ceradyne Inc. is a fully integrated developer and manufacturer    of advanced technical ceramic products and components for defense, industrial, nuclear    power, oil and gas, solar energy, electronic, automotive/transportation and medical    markets. Founded in 1967, Ceradyne has diversified its product lines to capture opportunities    created by the growing […]

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From their website: Performance Nursery is a family-owned business that has been serving Southern California from multiple locations for over 20 years. We know what you’re looking for, and we’re dedicated to providing you with the absolute best quality plant material. This means well-maintained and well sized plants, excellent variety, abundant quantity, and great availability. […]

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CMA New Member- Ohio Medical Corp.

Published on February 7, 2013 by in New Members

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From their website: It is the mission of Ohio Medical Corporation to be recognized by the customer as the most progressive enterprise in the respiratory, medical and industrial gas/vacuum delivery systems market. We will serve our customers worldwide with innovative quality products while supporting them with outstanding service. Ohio Medical Corporation strives to understand the […]

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CMA New Member- Tortillas Inc.

Published on February 7, 2013 by in New Members

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From their website: Tortillas Incorporated was originally established in 1979  under the name and doing business as “Los Arcos Tortillas”. We are  the first tortilla factory to ever hit the Great State of Nevada. When at that  time with only a small tortilla machine, that produced about 200 dozen  tortillas per hour and a dream […]

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CMA New Member- Stallard Technologies

Published on January 31, 2013 by in New Members

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From their website: Stallard Technologies (STI) is an Internet retailing company based in Overland Park, Kansas. We specialize in buying and selling quality new and used Dell servers and workstations, as well as EqualLogic and EMC storage devices and Cisco network appliances. At Stallard Technologies, we are your personal shoppers. We work aggressively to find […]

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CMA New Members

Published on December 28, 2012 by in New Members

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Innovative Interiors & Construction Inc.- Denver, CO Reach Holdings- Livermore, CA CFM Equipment Distributors Inc.- Sacramento, CA Marmon/Keystone Corp.- Pomona, CA P M Industrial Supply Co.- Chatsworth, CA

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CMA New Member- Blinkx

Published on December 20, 2012 by in New Members

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From their website: blinkx is the world’s largest and most advanced video search engine. Founded in 2004 by Suranga Chandratillake, the company completed a tremendously successful IPO on the London Stock Exchange (AIM) in May, 2007 rising in the first week of trading to a market capitalization of US$350M, with headquarters in San Francisco, CA […]

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CMA New Member- Florexpo

Published on December 20, 2012 by in New Members

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From their website: We are a leading importer and distributor of a wide variety of fresh cut flowers of consistent quality. Our goal is to keep ahead of the industry’s trends by updating our portfolio to include the most innovative developments in the business. In order to meet the high standards set by our customers, […]

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