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CMA Industry Group Leader Larry Convoy

During my time in credit management, I’ve often heard the following: “We can survive if a customer goes bad, we cannot survive if one of our primary or secondary vendors has an interruption in delivering product, raw materials or services to us. For that reason, we invest an equal amount of resources investigating our vendors.” […]

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Scores since 2009

Each quarter CMA surveys our members about their payment experiences and payment confidence for the next quarter. The CMA Credit Confidence Score represents the level of confidence our members have in their customers’ ability to pay in the next quarter. The scale is 1 to 10 with 10 being the highest level of confidence. The […]

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On the balance beam

Fairly recently, and for the first time in a long time, I was invited to attend the annual sales meeting. My boss described is as a great networking opportunity, and she was right.  Having breakfast, lunch and dinner with salespeople and sales managers is a great way to demonstrate that people working in credit and […]

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Survey Results Question 6

CMA’s Credit Confidence Score is experiencing a bit of deja vu. The Q1 2012 score of 7.11 out of 10 is the exact same as Q1 2011. CMA Members report orders and payment increasing, and they predict that payment will be on time for the coming quarter. While some are continuing to tighten their credit […]

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Survey Results - click to enlarge

Every quarter, CMA Members participate in the CMA Credit Confidence Survey. 202 members gave us a great insight into credit trends for Q4 2011 and the realities of Q3 2011. Our overall Credit Confidence Score for Q4 2011 is 6.93 out of 10. . This is the sharpest decline reported in Credit Confidence since we […]

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CLick to enlarge

Every quarter, CMA Members participate in the CMA Credit Confidence Survey. 201 members gave us a great insight into credit trends for Q3 2011 and the realities of Q2 2011. Our overall Credit Confidence Score for Q3 2011 is 7.15 out of 10. This quarter’s survey shows an increased confidence in orders and applications for […]

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Click to enlarge

Every quarter, CMA Members participate in the CMA Credit Confidence Survey. 274 members gave us a great insight into credit trends for Q2 2011 and the realities of Q1 2011. Our overall Credit Confidence Score for Q2 2011 is 7.16 out of 10. This quarter’s survey shows an increased confidence in orders, payments and applications […]

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Survey Results

Every quarter, CMA Members participate in the CMA Credit Confidence Survey. 198 members gave us a great insight into credit trends for Q1 2011 and the realities of Q4 2010. Our overall Credit Confidence Score for Q1 2011 is 7.11 out of 10. This quarter’s survey shows an increased confidence in orders and payments for […]

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q4_2010_score

Every quarter, CMA Members participate in the CMA Credit Confidence Survey. 246 members gave us a great insight into credit trends for Q4 2010 and the realities of Q3. Our overall Credit Confidence Score for Q4 2010 is 7.00 out of 10. Another story is told when we break out the score by industry. The […]

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Credit Confidence Graph

Overall, the Q2 survey results suggest no real improvement for trade creditors over Q1, with some performance indicators falling well below expectations set during the first quarter. The number of companies reporting an increase in credit applications dipped (from 40% to 30%), and a rising number of companies reported a decrease in credit applications, (from […]

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"The credit manager’s index, which the National Assn. of Credit Management uses to measure credit and collections professionals’ confidence in the economy, dropped a record 3.3% in September." Read the full story at LA Times.com – Credit freeze puts businesses on thin ice.

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