Obtaining timely, accurate information on the credit risk profile of any small business can be elusive. In the past, risk models suffered from a dearth of historical data and rules that were based more on best guesses than statistical analysis. In a recent study, Experian® analyzed credit reports and other information on roughly 50,000 small [...]
IDENTITY THEFT AND OTHER forms of fraud have understandably commanded significant media and regulatory attention,but a large amount of fraud flies under theradar, going undetected as bad debt.Industry executives Experian has talked with estimate that some 30 percent of all commercial credit losses can be attributed to false or misleading information that went undetected through [...]
By Nancy Friedman, the Telephone Doctor OK! OK! Yes, there are certainly more than 21 ways to GREAT customer service, but rather than overwhelm you, we wanted to start out with a palatable number. And 21 sounded like a good number to me. Any one of these tips will produce better relations in your customer [...]
"The person who constantly angers you or frustrates you…controls you." Colleen Kettenhofen Do you know any difficult people? Have you ever worked or lived with a difficult person? Are YOU a difficult person?! It’s amazing how many participants in my leadership training will come up to me at the end of a program on, "Dealing [...]
Survey Finds Tenure in Past Jobs Important Factor in Hiring Decisions MENLO PARK, CA — Chronic job hoppers may bounce themselves out of consideration for future opportunities, a new survey of chief financial officers (CFOs) suggests. Eighty-seven percent of CFOs polled said the length of time a candidate has spent with previous employers is an [...]
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