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The Honors and Awards Committee of Credit Management Association is now accepting nominations for the following Member Awards: CMA Credit Executive of the Year CMA Instructor of the Year CMA Mentor of the Year CBA Designation of Excellence CBF Designation of Excellence CCE Designation of Excellence This is an opportunity for you to recognize those [...]

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Just as Confident As Last Year Q1 2012 7.11 Score

CMA’s Credit Confidence Score is experiencing a bit of deja vu. The Q1 2012 score of 7.11 out of 10 is the exact same as Q1 2011. CMA Members report orders and payment increasing, and they predict that payment will be on time for the coming quarter. While some are continuing to tighten their credit [...]

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No FREE Lunch – Michael Dennis, CBF

Years ago, I worked for a division of a Fortune 500 company with sales in excess of $1 billion a year.  One day, the CFO told me that she wanted DSO reduced by 15% within three months.   I responded that I would begin work immediately and report back within 24 hours.  I returned to my [...]

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To Place or Not to Place for Collection – Michael Dennis, CBF

I recently received a call asking what I thought of this proposal to a creditor from a third party collection agency.  The agency would collect on a contingent fee structure debts at between 15% and 20% of the amount collected depending on the age of the debt when placed. If the standard collection process did [...]

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For those of you who may have forgotten, this phrase is part of the creed of the United States Postal Service.  Someone asked me recently if I thought that the proposal by the USPS to reduce services such as Saturday delivery could have a negative impact on credit and collection and on DSO.  It was [...]

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