It is CMA’s general policy to collect only such personal data as our members, customers, subscribers, event registrants and other visitors knowingly provide. CMA does not collect personal information from those merely browsing this website. Most information collected on the website is used to better enable CMA to serve its members and customers. We may also contact you regarding a website problem or other customer or member service-related issues.
Those joining CMA as members, registering for CMA events and other services and activities on this website or registering for anscers.com services provide personal information as requested for those actions. The categories of personally identifiable information collected may include names, titles, companies and their addresses, telephone numbers, fax numbers and e-mail addresses. Individuals are requested to provide similar information when they sign up by offline methods. In addition, in order to access the members-only restricted access portion of the website, members are requested to provide certain information.
CMA does not market to children and does not knowingly collect personal information from children on CMA websites.
In order to use many features of CMA websites, you may be asked to create or provide a user name and pass code, which are used to determine whether you are a CMA member or customer or an anscers.com customer/subscriber, or otherwise authorized to access non-public portions of these websites.
Use of Information
CMA uses the data collected to improve its services to members and for marketing purposes which also relate to the provision of goods and services to members, customers and registrants. Member and registrant contact information is not made available to other members and registrants, except among members belonging to CMA’s industry credit groups.
CMA members, customers and event registrants and attendees will receive electronic and printed communications, including regular publications and information regarding CMA member and other events, elections, and other information related to the provision of member and customer services. Member communications are delivered as part of your CMA membership agreement.
CMA also provides limited information to third parties with which CMA does business, which may include names, titles, companies, their addresses and phone and fax numbers and/or e-mail addresses.
We may monitor how you use our websites including search terms you enter, pages visited and documents viewed. If you are a registered user, this information is stored with your registration information. It is unique-number identifiable, and is used solely for purposes of enabling us to provide you with a personalized website experience. Aggregated (not personally identifiable) forms of this data may also be used in order to help us understand areas for future research and to identify future features and functions to develop for the websites.
This data may also be used by CMA, in the aggregate, to identify appropriate customer offerings.
CMA does not track its members, customers, subscribers, event registrants or other visitors over time and across third party websites to provide targeted advertising and therefore does not respond to “do not track” signals.
CMA does not authorize other parties to collect personally identifiable information about our members’, customers’, subscribers’, event registrants’ and other visitors’ online activities over time and across different websites when they use CMA’s websites or service.
Purchases and Fulfillment
When you place an order or register for a CMA event or product/subscription, we may request additional information such as credit card number and expiration date. This information is used for confirmation and billing purposes. The contact information you provide is used to service the order. Also, when you register for an event, we may request additional information about your hotel, meal and other travel preferences. This information is used only for the specific event.
CMA uses third-party service providers such as credit card processing companies, shipping companies, mailing houses and event coordinators together with other service providers as required to satisfy customer requests.
When you register for a CMA event, we provide necessary information to hotels and to facilities hosting events. These parties are allowed to use that personal information only to provide services relevant to the event.
Updating Personal Information and Making Your Personal Information Private
CMA members and nonmembers may decline to have their information shared with non-CMA third parties.
If you are a member and/or customer of CMA, and your personal information changes, you may update it at any time. To correct or update personal information, and/or to mark your personal information private, email firstname.lastname@example.org or, if it relates to anscers.com, log on to anscers.com and visit the My Account page.
Use of “Cookies”
CMA provides its users with a secure online experience. To do this, we use a variety of security measures to maintain the safety and confidentiality of personal information about you. All user registration information is contained behind a firewall and is accessible only by CMA employees, contractors and volunteers who have signed nondisclosure agreements with CMA. The database is protected behind a firewall. If you have any questions about the security at our websites, please send an e-mail to email@example.com.
Electronic Discussion Groups and Bulletin Boards
The website allows members to utilize electronic discussion groups and bulletin boards. Information that a user may disclose there becomes viewable to other users, and the user should therefore use discretion with respect to disclosing personal information.
Notification of Policy Changes; Effective Date
If you have any additional questions, please contact CMA Headquarters:
111 N. Maryland Ave., Ste. 300, Glendale, CA 91206
P.O.Box 7740 Burbank, CA 91510
Phone: 800-541-2622 – Fax: 818-972-5301
© Copyright 2017, Credit Management Association. All rights reserved.