For those credit professionals who are interested in implementing process improvements in their credit departments, striving for a high-performing credit operation, you won’t want to miss the CreditScape Fall Summit, powered by UTA, September 22-23, 2016 in Sonoma, CA.
We work in a “do more with less” world. Practitioners in the CreditScape are impacted more than most. Dedication to process improvement is one of the only ways to achieve high-performance results in the face of ever-shrinking budgets. The CreditScape Fall Summit provides a powerful opportunity to hear from highly successful credit experts and share decidedly effective best-practices with credit colleagues from a wide range of companies and industries.
Experience CMA’s unique, highly-rated event that balances a mixture of subject-matter expertise, peer-to-peer experience, and credit industry solution providers in a safe, facilitated workshop setting. CreditScape gives attendees an opportunity to identify problems and formulate solutions that can be taken back to the office. There is no substitute for the value of sharing real-world experiences with peers outside your company and outside your industry.
Following is the schedule of events, speakers and sessions for CreditScape:
Thursday, September 22
8:00 – 9:30 AM Bonus pre-conference Maximize Your Membership session
Instructor: CMA Staff
Learn from CMA staff how you can be sure that you’re maximizing your CMA membership investment by using all of the applicable services that can help your credit department.
10:00 – 10:30 AM: Intro – Cash-to-Cash: What is it and why does it matter?
Facilitator: Bob Shultz
Whether they realize it or not, credit and collection managers have an impact on the entire cash-to-cash cycle. 30-year credit veteran, consultant, and UCLA Extension instructor Bob Shultz will kick off the Fall Summit with an explanation of the cash to cash cycle, then lead attendees through workshop exercises designed to help benchmark their own processes.
10:30 AM-NOON – The Role of the Credit Department from the Viewpoint of a CFO
Facilitator: Bob Shultz
Panelists: CFOs, VP of Finance, Treasurer (TBD)
CFOs will discuss how they see the role of the Credit Manager in the cash-to-cash cycle, the greatest challenges they face, and their expectations of Credit Managers to address those challenges.
NOON-1:00 PM – Lunch
1:00-2:30 PM – What parts of the Cash-to-Cash process can you improve?
Facilitator: Bob Shultz
Panelists: Tim Cratty, CGCE, Director of Customer Financial Services, Jackson Family Wines; Tom Sacher, CCE, Director of Corporate Credit and Collections, Watsco; Kim Howard, West Coast Director of Credit, Cemex
Bob Shultz will lead a panel discussion with credit practitioners about what processes they have successfully improved, how, and report the winning results:
• Pre-checks for the Sales Department
• Automating new customer onboarding
• Metrics and reporting across department lines
• Quote: Pricing and Terms
• Sales Forecast
• Inventory to ship
• Accounts Payable
• Order Management
• Credit and AR management
• Invoice Admin
• Collection and Disputes
• Cash Admin
• Scoring model
• Portfolio analysis
2:45-4:15 PM – How do you get to “Yes”
Facilitator: Paul Beretz, CICE
Panelists: 2 Credit Professionals (TBD); Walter Trask, EVP, Comerica Bank
The Credit Manager’s job is to find a way to say “yes” to every credit sale. Bringing over 30 years of global experience in credit, finance, and management, Paul Beretz, CICE, will lead a panel of practitioners and other experts to discuss how they get to “yes” while protecting the company’s ability to get paid. Discussions will include:
• Payment processing/check guarantee
• Credit insurance
• Letters of Credit
• Spot factoring
• Alternative financing options
• Legal Enhancements/guarantees/escrow agreements
4:30-5:15 PM – Workshop Exercises
5:15-6:00 PM – Demo Marketplace
6:00-7:00 PM – Networking Reception
Friday, September 23
8:00-11:00 AM – Phone Power: 6 Steps to Collection Success
Facilitator: Bart Frankel
Bart Frankel was the highest-rated trainer at last year’s Fall Summit, and now he’s back in an expanded training program that will focus even more time on role-playing the toughest collection calls. As the Manager of Financial Services for the Pratt & Whitney Division of United Technologies for over 20 years, Bart was responsible for a $7 billion Order-to-Cash process. Participants will work with Bart and with each other to learn his highly successful 6-step process for getting paid. Bart’s advice is: improve processes early in the Order-to-Cash cycle to mitigate or even avoid collection efforts on the back end. This presentation is a must attend workshop for credit and collection teams!
11:00-12:30 PM – Using Third-Party Vendors to Create Efficiencies (Speed Networking event)
Meet in small groups with service providers whose offerings could allow your credit department to realize efficiencies in areas such as accounts receivable management, collections, payment processing, workflow management, cash application, and more. Service providers will lead the discussions in their areas of expertise. You choose the meetings and discussion topics around solutions that would help you and your company.
12:30-2:00 PM – Lunch and wrap-up session; share your takeaways!
NOTE: All speakers and contents of this program are subject to change. This schedule last updated August 1, 2016
To learn more about the conference and to register, visit CreditScapeConference.com. We hope to see you in Sonoma!