My Greatest Takeaways from NACM Credit Congress, by Tracy Rosenbach, CCE


Greetings everyone! As you probably know by now, I am a huge proponent of education. I feel that every little nugget that I take away helps me to be a better credit professional and add to my skill set. I’ve achieved the CCE designation, and I try to attend every CMA or NACM event that I can, schedule permitting, as all of them have offered something that I can bring back to the office and implement.

I just got back from the NACM National Credit Congress in Las Vegas and had a great experience. The conference offered a great selection of session topics such as how a credit manager can protect him or herself when selling into Latin America to cloud based solutions for the credit department. Aside from the amazing educational offerings, Credit Congress offers its members the opportunity for networking with other credit professionals from all over the country which can be invaluable. In addition to the education and networking, attendees can talk to various service providers including NACM in the conference’s Expo center to find out about services that are available to credit professionals to make our jobs better and more efficient. I truly believe that information is the key to our success and it is what sets us apart from everyone else.

From the information gained from the packed rooms of the sessions I attended, to the different service providers whom I spoke with, to the cocktail receptions I reconnected with old friends and met new ones, to the client dinners I went to, I felt that my attendance at this event helped reassure that my company’s credit operations are going in the right direction. If you haven’t attended an event like this one, CreditScape or Western Region Credit Conference, I can’t express how valuable it is to experience firsthand what other credit departments are doing to maximize efficiency.

For those who attended the event (and more than 100 CMA members did!), what were your biggest takeaways? I’d love to get your feedback.

Have a great month!


One Reply to “My Greatest Takeaways from NACM Credit Congress, by Tracy Rosenbach, CCE”

  1. I can honestly say this was one of the best conferences I have been to. I attended a couple of sessions that I had not originally planned on but I was so glad I did. There was a lot of interactive participation in several sessions and of course I got my 3 cents in. The networking was great and I met new friends and came across ones I had not seen in a very long time. My biggest take-away was you are never too seasoned or too old to stop learning.

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