I was just re-reading my recent blog post about career limiting mistakes, and thought I’d add this insight that applies to anyone who is a manager.
Don’t delay difficult discussions with your subordinates relating to performance or behavior problems. Doing so tends to de-motivate and demoralize other members of your team who are usually watching carefully, and will be quick to note when such a problem is not managed effectively. Managers can lose the respect and confidence of other direct reports if they delay dealing decisively with problematic employees.
In this case, I’ve used alliteration to make a point: if one bad apple can ruin the whole bunch, don’t let that bad apple be you.
What trait do you believe makes the most ineffective manager? I welcome your feedback.
Michael is the author of the Encyclopedia of Credit (www.encyclopediaofcredit.com), a free, fast, internet resource for credit and collection professionals. He is a consultant, and the author of “Credit and Collection Forms and Procedures Manual” as well as a frequent instructor at CMA-sponsored educational events. He can be contacted at 949-584-9685.