My Favorite Payment Excuses, by Michael C. Dennis

My Favorite Payment Excuses

The check signer is:
…sick
…dead
…retired
…suspended
…on vacation
…on maternity leave
…not taking calls from creditors
…away from his/ her/ its desk…

or
…Dying or Lying

Payment is:
…in the mail
…lost in the mail
…going to be mailed
…Gone with the wind

In order to issue payment to you, I need:
…an RMA
…an original invoice
…an account statement
…a signed original invoice
…our purchase order itself
…copy of our purchase order
…a credit for xx% of the invoice amount
…A Miracle

What are your favorite excuses?

Michael is a consultant, and the author of “Credit and Collection Forms and Procedures Manual”

3 Replies to “My Favorite Payment Excuses, by Michael C. Dennis”

  1. One of my favorites is when they tell me they can’t cut a check because the owner is the only signor on the account and he is in Hawaii for the winter.

  2. My most fond memory of an excuse to date is “the check signer broke his signing arm”. I’m not kidding.

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