Several new enhancements were added to anscers RFI this weekend.
The first enhancement – My RFI – can be found on the RFI Main page. My RFI is a new display filter that when clicked will display all the RFI’s entered by your company in the last 30 days. This feature was requested several times in the past few months by anscers users.
The next enhancement occurs in the RFI Reference area. We are now requiring a phone number for all RFI References added and those that currently exist on your Reference List.
The phone is necessary for two purposes. First we are trying to increase the reply ratio for references added to RFI’s. Currently 38% of all references added to RFI’s reply with either a tradeline or no experience. CMA will be making phone contact with all references added to RFI’s to double check the information provided, answer any questions about anscers RFI and obtain their permission to fax (and in the future email) the RFI reference to them. Which leads to the second purpose for requiring the phone number – obtaining their permission to fax will make them aware of the coming fax increasing the reply percentage.
If you have any questions or suggestions for anscers RFI please call our Customer Support line at 800-541-2622 option 6.