For years, I have been writing New Year’s Resolutions every year. These resolutions usually addressed perceived deficiencies. For example, one of my resolutions last year was to become more proficient at analyzing foreign financial statements. Another resolution was to lend my expertise to the Purchasing Department by becoming more active in qualifying new suppliers. This year, my Resolutions are quite different. They include:
· Take work less seriously
· Try to stop worrying about things I cannot change
· Find out what the boss wants, and make sure I deliver it
· Leave on time at least one day a week and ideally more than once
· Follow through on the promise I made to delegate work more frequently
· Address problems but don’t forget to focus on the person and the problem
· Take real vacations by not responding to messages and emails while on holiday
· Follow through on the commitment to build bridges, not fences, between sales and credit
· Never turn down an offer of assistance, and ask for additional resources if/when you need them
· Give up on the idea that every customer related dispute can be resolved provided enough effort is put into addressing that dispute
I think every credit professional should develop new resolutions like these that help them to:
· Change the focus from addressing perceived deficiencies to developing a better balance in life
· Help you to focus on what is important rather than simply urgent resulting a fundamental change involving a broader perspective which in turn should make me more rather than less valuable as an employee
That’s my opinion. What’s yours?
Michael Dennis’ Covering Credit Commentary. Michael’s website is www.coveringcredit.com.
The opinions presented are those of the author. The opinions and recommendations do not necessarily reflect the views of CMA, or their Officers and Directors. Readers are encouraged to evaluate any suggestions or recommendations made, and accept and adopt only those concepts that make sense to them.