“We must always change, renew, rejuvenate ourselves; otherwise we harden. Each New Year gives us the opportunity to start again.”
One could argue that for the Credit Manager, each new month is an opportunity to start again. The previous months problems resolved and a new batch requiring your attention. Last month’s unresolved issues are now being worked again this time residing one column to the right on your aging report. You keep a glimmer of hope that last months new account becomes this month’s discount customer.
You are employed in a stressful occupation that requires the skills of an accountant, negotiator, lawyer, salesmen, customer service rep, psychiatrist and juggler. It is profession that demands excellence and allows little room for error. Successes are rarely attributed to you but loses always are.
Yet each month you show up at a group meeting or conference call willing to share your knowledge and experiences, both good and bad, with your peers. You take the time each month to enter alerts, respond to RFI’s or fill out a report knowing that this information is of value to someone else in your industry.
On behalf of all of CMA’s Group Secretaries, we thank you for the professionalism exhibited and friendship you have shown us throughout the year or as in the case of some, throughout the decades. We look forward to 2012 with optimism that an improved economy will make all of our jobs a bit less stressful.
Wishing you Happy Holidays and a Healthy New Year