Credit Management Association

Which of the following best describes your credit department?

Responsibilities are split – some staff focus exclusively on collection tasks while others focus exclusively on credit extension. — 24.67%

Responsibilities are shared – each staff member handles multiple tasks, including collections, credit extension and others. — 47.88%

Our credit department operates in a different way (please describe in the comments section below).— 8.70%

My company doesn’t have a credit department, or I am the only member of the credit department. — 18.74%