A six week webinar series starting September 7, 2007, webinars scheduled every at Friday 9:00 am-10:00 am (PDT).

Friday Fundamentals is the perfect job training for those new to credit, or taking on extra responsibilities. The six webinar  topics are:

  • Establishing a Credit Policy and Procedures
  • Making Great Credit Decisions
  • Setting Credit Limits
  • Negotiation Techniques and the Collection Call
  • When To Turn An Account Over to Collections & How to Choose a Collection Agency
  • Review of the Bankruptcy Process and How to File a Bankruptcy Claim

Package rate of $425.00 for all six sessions. Each Session is $79 for CMA/GAIN Members $109 for Non-Members

Pricing includes a webinar recording link of the program good for 60 days from the date of the event.  Can’t get all your staff together at once?  Half can attend the live performance and the other half can participate with the webinar link!  GREAT VALUE FOR ALL YOUR TRAINING NEEDS!

Download friday_fundamentals.pdf
, or log into and go the Events to register.

Meet Jim Menard, CCE, your Friday Fundamentals Trainer
Over the last thirty five years, Jim has held Credit Management positions at International Video Corporation, Litton Industries Credit Corporation, Clossco (Adidas), Verbatim Corporation, Digital Equipment, Wyse Technology, Adaptec and Boyd Corporation.  Previous to his credit management experience he was in banking for 10 years with First National Bank of San Jose (Bank of the West) and Bank of America. Currently Jim is semi-retired and involved with teaching Credit Management classes, webinars, lecturing and presenting seminars on credit topics. He obtained his B.A. degree from St. Mary’s College in Moraga and his MBA in Finance from Golden Gate University in San Francisco. Jim also earned his CCE designation from NACM in 1993.

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