"If life were fair, employees would be perfect. They would do exactly what we
asked them to do—except, of course, for the fantastic ideas they would cook up
on their own… .They would be cheerful-brave-reverent-thrifty; they would
evolve smoothly from entry-level to VP with no bumps along the way."
So writes Erika Andersen in Growing Great Employees: Turning Ordinary
People into Extraordinary Performers (Portfolio, $24.95). Anderson is quick
to acknowledge that life isn’t fair and instead of being perfect, employees have
the annoying habit of being human.