EFFECTIVE COLLECTION TECHNIQUES PRESENTED BY MICHAEL DENNIS, MBA, CBF, LCM
DATE: TUESDAY, OCTOBER 10, 2006 TIME: 9:00 a.m. – 10:00 a.m. (PDT)
This Webinar will examine a variety of topics linked to effective trade debt collection. Anyone charged with the responsibility for trade collections will gain value from this no nonsense practical approach. Participants will be presented with specific, proven, tools to improve the effectiveness of their collection efforts. This is of particular value to anyone who is new to the field or who wants to add to their technique arsenal. Topics covered include: · Common mistakes made in the debt collection process · How to avoid making bad deals · How to respond more effectively to stall tactics customers may use · How to prioritize your collection efforts · Ways to accelerate cash inflows · Dealing with special or unique collection problems · Ways to improve every collection call you make
This program is part of the Working Capital Management Track and the session level is Basic/Intermediate.
Log into anscers.com and click on the Events tab to register.