DATE: THURSDAY, SEPTEMBER 14, 2006 TIME: 9:00 a.m. – 10:00 a.m. (PDT)

Are you buried in paper? Is it time consuming and difficult to get your hands on documentation needed to collect from your customers or to reconcile difficult accounts? Would it be useful to automate the retrieval and sending of invoice and proof of delivery copies to customers who seem to always need them to pay an invoice? Is all this having a negative impact on your collection performance or efficiency? If any or all of these situations is true at your company, you should attend this valuable Webinar. Jeff Haller, an expert in his field, will teach you how an effective document management workflow solution can achieve significant cycle efficiencies within your cash management processes. In this presentation, you will see the A/R document workflow process end to end. This session will walk you through the decision steps for integrating workflow management into your Credit and A/R processes. Learn some common points of efficiency for A/R processes and how to eliminate unnecessary negative impacts on your customer relationships of credit decisions made with less than complete information. Specific situations will be covered including proactive POD and the returns/adjustment process. Learn useful techniques for: · reducing DSO · shortening collection cycles · enhancing customer relationships

This program is part of the Communication Track and the session level is Basic.

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