Dr. Chris Kuehl
CMA is a non-profit association that has served business to-business companies since 1883. CMA helps credit, collection, and financial decision-makers get the information and support they need to make fast, accurate credit decisions. In addition, CMA assists insolvent companies with workouts or liquidation through cost effective alternatives to bankruptcy.
As the largest affiliate of the National Association of Credit Management (NACM), CMA delivers a variety of services to large and small companies across the full spectrum of the business credit economy.
Before your company spends money acquiring and converting prospects into customers, find out if they have the ability to pay using anscers RFI, Reports and Groups. Your sales force will waste less time on weak leads and spend more time closing solid new business.
Periodically review credit limits and payment experience using information from anscers RFI, Reports and Groups so your sales force knows which customers to target for more profitable sales.
Use Construction Forms Filing and Commercial Collection services to encourage slow-paying customers to accelerate payments, which will increase cash flow and profitability.
Credit Education will help you retain customers longer. Proper negotiation skills, alternative payment options and enhanced credit techniques all help improve your relationship with your most valued customers.
Dropping from 6.85, the Q1 2010 Credit Confidence Score reflects increasing doubt about the ability to pay. Each quarter CMA surveys its’ members about their payment experiences and payment confidence for the next quarter.
The Credit Confidence Score represents the level of confidence our members have in their customers’ ability to pay in the next quarter. The scale is 1 to 10 with 10 being the highest level of confidence.
